parcelforce awaiting customs clearance

[idiotbay]

hi everyone.

so i ordered something from the US , a iphone 4 infact. here is the current status:

30-03-2011 17:54 International Hub Awaiting Customs clearance
30-03-2011 17:53 International Hub Awaiting clearance - information needed from addressee
28-03-2011 19:48 International Hub Awaiting Customs clearance
28-03-2011 19:39 International Hub Received in destination country

has you can see it has been in the UK for sometime, just wondering why is this happening as i have never had this problem before, usually i pay a customs charge.

thanks

[ShadyOne]

How did this turn out idiotbay?

[shadow]

It's been in the UK 2 days.. lol?. This is nothing. It will turn up.

[ShadyOne]

^^ Just because a package arrives in its destination country it does not guarantee it will be released from customs.

[shadow]

Originally Posted by ShadyOne

^^ Just because a package arrives in its destination country it does not guarantee it will be released from customs.

...? where did i say it is guaranteed too be released. It is very likely it would. 2 days is not long at all, and no reason to post a thread worrying.

[Superdude]

Originally Posted by idiotbay

hi everyone.

so i ordered something from the US , a iphone 4 infact. here is the current status:

30-03-2011 17:54 International Hub Awaiting Customs clearance
30-03-2011 17:53 International Hub Awaiting clearance - information needed from addressee
28-03-2011 19:48 International Hub Awaiting Customs clearance
28-03-2011 19:39 International Hub Received in destination country

has you can see it has been in the UK for sometime, just wondering why is this happening as i have never had this problem before, usually i pay a customs charge.

thanks

Let me know how this turns out.I recently bought a Ipod Classic 160GB from the states and was charged 50€ by customs. Let me know how you get on!

[forummember]

You will get a letter telling you what to pay.

[idiotbay]

yeh that parcel took long because it was declared as a gift, i had to send invoice showing the cost of the item, then had to pay customs fee

[idiotbay]

i bought another iphone from Canada, it was declared proper this time full value. Here is the status :

Date Time Location Tracking Event

02-05-2011 17:15 International Hub Awaiting Customs clearance
02-05-2011 17:13 International Hub Received in destination country
01-05-2011 13:31 Heathrow Airport Received in destination country
29-04-2011 13:52 MONTREAL Forwarded for export
27-04-2011 20:03 Delivery Agent - CANADA Collected from customer


Does anyone no why customs is holding it for so long ? its almost been a month

[Littlemorestealth]

Originally Posted by shadow

days is not long at all, and no reason to post a thread worrying.

Agreed..............

[ShadyOne]

Originally Posted by idiotbay

i bought another iphone from Canada, it was declared proper this time full value. Here is the status :

Date Time Location Tracking Event

02-05-2011 17:15 International Hub Awaiting Customs clearance
02-05-2011 17:13 International Hub Received in destination country
01-05-2011 13:31 Heathrow Airport Received in destination country
29-04-2011 13:52 MONTREAL Forwarded for export
27-04-2011 20:03 Delivery Agent - CANADA Collected from customer


Does anyone no why customs is holding it for so long ? its almost been a month

You really should contact them.

[idiotbay]

parcelforce just tell me to contact uk border agency 0845 6004781

who r impossible to get hold of, they never pick up the phone

[oompaloompa]

2nd may is too long for clearance in my opinion

[idiotbay]

yeh something has deffo happened.

The iphone was a legit Apple one.

Bought off ebay, buyer fully declared.

So i dont understand wot could of gone wrong ?

[GTB]

try email them or ring parcelforce and tell them you cant contact them,they may have another route you can go to contact them

or,google it,see what comes up

or perhaps try here saynoto0845.com

good luck mate!

[idiotbay]

^^ thanks for the advise , how will that website help ?

[GTB]

you type in the name of the company/organisation,or you type in the phone number you were given and it will give you other numbers you can ring,not always but its worth trying

you may get a direct line to someone who can deal with you quickly and efficiently

good luck bud!

[stealthmaster]

Looks like there holding your item for whatever reason Customs have, I would investigate your problem and resolve it swiftly might be an error. There for it's a bit strange holding an item for nearly a month?.

Stealth Master