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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 07-09-2014
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Default Ebay UK phone problem

Hey guys, just joined the forum so...howdy!
And now to my plea, I have created a new UK account, for items taht are going to be sold and shipped from UK, but I am currently a resident of poland.
Everything worked fine til lI decided to sell an item, ebay wants me to add a phone number in order to validate blablabla, but whatever I type in just doesn't work.
After contacting their online help twice, I got a response to try in 24 h.
Clearly the have no idea what's going on, I've tried several cell numbers, and few 0800 virtual numbers, but nothing works. Customer support asked me if I have a 01 number. Do I really need to get a UK landline in order to pass validation?Or can I just use any VoIP / redirect using 01 or 02 numbers?
Just to clarify, I've red stealth guide and some posts regarding this issue on the forums, but just didn't find anything similar. Maybe just stupid, but deffo a newbie.
Thanks in advance.
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Old 07-10-2014
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Default Re: Ebay UK phone problem

can't you use sipgate or soho as I know sipgate give you the area code you need, and i am assuming soho does the same?
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Default Re: Ebay UK phone problem

Hi mate, head over to sipgate.co.uk and sign up.

You'll get a free UK number with a softphone (Phone software that allows for calls), I use this for UK eBay and it works like a charm.
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Old 07-11-2014
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Default Re: Ebay UK phone problem

Thanks for your time and answers guys, I'll give it a shot.
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Old 07-13-2014
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Default Re: Ebay UK phone problem

Also other options available if these don't work.

Soho66 provides a good consistent service if you plan on keeping the number in use (which is a good idea in case ebay/paypal call)
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Old 07-13-2014
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Default Re: Ebay UK phone problem

Welcome to the forums OP
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Old 07-13-2014
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Default Re: Ebay UK phone problem

Quote:
Originally Posted by rikus View Post
Thanks for your time and answers guys, I'll give it a shot.
Good Luck with the experiment.

report back to us.

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Old 07-20-2014
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Default Re: Ebay UK phone problem

After a short summer break I got onto the Ebay issue again, and sadly must report failure. Got myself a UK landline number, from Voipfone, redirected it to my cell and still Ebay is moaning about a valid phone number. I'm getting really annoyed here, nothing seem to work. I presume only UK phone is needed? Or do they require a UK adress in order to register? Might be the fact that I typed my polish adress and phone and account is registered in UK. Might sound stupid but I intended to do it the right way, so I gave my temporary residential adress.
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Old 07-20-2014
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Default Re: Ebay UK phone problem

How are you hiding your location IP?
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Old 07-21-2014
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Default Re: Ebay UK phone problem

I'm using a VPN connection but it still says I need to enter a valid area code and phone number, I'm just wondering if it's because I set up a personal account and the adress is in poland?
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Old 07-21-2014
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Default Re: Ebay UK phone problem

Quote:
Originally Posted by isitworththestress View Post
How are you hiding your location IP?
How do u see his ip?
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Old 07-21-2014
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Default Re: Ebay UK phone problem

Quite simple. If the address is in Poland eBay is expecting a polish number and is automatically routing the call to the polish PSTN.
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Old 07-21-2014
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Default Re: Ebay UK phone problem

I've talked to , oddly, quite well informed and helpfull customer service consultant, and he stated that I simply need a Uk adress. Right now, using my polish adress, brithish ebay site doesn't recognize my phone as a valid number, and using my polish phone does' t work simply because it's british site. I'll try to use a proper british adress and keep this post updated.
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  #14  
Old 07-21-2014
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Default Re: Ebay UK phone problem

get a Brit on here to set you up and help its easy peasy
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Old 07-23-2014
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Default Re: Ebay UK phone problem

Update as promised : asked my friend if I could use his british adress and indeed it made whole process easy. Big thatnks to everyone who bothered to respond and shed some light!
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