UK eBay & PaypalGeneral discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.
Higher department is awful scary. Basically their job is to cut accounts...and find any excuse to do it. How you handle your account now is more important than anything else. Answer questions, respond to cases, ship all items that payment comes in for.
if ive sold an item and no longer have it in stock i would need to cancel the transactio...the new rules mean this counts as a defect, which id like to avoid.
anyone have any way around this?
i was thinking just to send the cancel transaction request through as a "buyer changed mind or purchased by mistake" reason? would this be ok if the buyer agrees to it that is?
I've done this with a few buyers ("buyer changed mind or purchased by mistake") but I don't know if it was the correct thing to do. Anyone know if this method is the correct one to follow?
One thing i did do recently
I did not cancel. I bought the item from another seller and during checkout gave the address of MY buyer so it went straight to them (rather than it come to me and then I'd have to re-post it to my buyer).
Here's a question which I've seen asked (on here?).
Could I make a listing selling (for example) earphones as suggested in a post above but not actually have any. When I have a sale could I then purchase them from an eBay seller and have them posted to MY buyer (give their address during check out). With enough sales I could improve my DSR and feedback rating.
Or will eBay see what is going on?
Last edited by luverlyjuberly; 12-27-2014 at 06:58 PM.
Here's a question which I've seen asked (on here?).
Could I make a listing selling (for example) earphones as suggested in a post above but not actually have any. When I have a sale could I then purchase them from an eBay seller and have them posted to MY buyer (give their address during check out). With enough sales I could improve my DSR and feedback rating.
Or will eBay see what is going on?
How do you intend to that have THAT seller ship it to your buyer when your account has YOUR address on file...care to elaborate?
In the U.K. you can add another address that you wish the item to be shipped to.
A buyer did this in December - he bought two items and gave two shipping addresses - (much to my confusion at the time) they were Christmas presents.
I did this a few nights ago. I had listed an item and realised I was out of stock. I bought it from another seller and added a new address so it went straight to MY buyer.
In the U.K. you can add another address that you wish the item to be shipped to.
A buyer did this in December - he bought two items and gave two shipping addresses - (much to my confusion at the time) they were Christmas presents.
I did this a few nights ago. I had listed an item and realised I was out of stock. I bought it from another seller and added a new address so it went straight to MY buyer.
If out of stock i have marked it dispatched (rather than get defect)
Some days later when buyer makes contact tell them oh sorry must have got lost in post and can refund or resend, by then stock is on its way or in hand.
Most buyers are acceptable and non the wiser.
In the U.K. you can add another address that you wish the item to be shipped to.
A buyer did this in December - he bought two items and gave two shipping addresses - (much to my confusion at the time) they were Christmas presents.
I did this a few nights ago. I had listed an item and realised I was out of stock. I bought it from another seller and added a new address so it went straight to MY buyer.
Repeatedly could be troublesome though - you would have a lot of addresses on your account.
Re: fastest way to get back to standard 
