Getting rid of a negative

ceebee · #1 10-17-2014

This buyer has given me a negative for a problem which does not exist. Basically he has misunderstood the instructions. He didn't bother to contact me first. I have lodged a complaint about him but what is the correct procedure to get this neg quashed?

JamesNorth101 · #2 10-17-2014

Send them a message and ask if they would be willing to revise it.

eBay generally are not all that helpful when removing negs.

ceebee · #3 10-17-2014

Hi James, don't you ever sleep ?. I have actually reported the buyer for misuse but also sent a message to the buyer asking him to re read the manufacturer's description. I would explain the problem in detail to you but it may compromise my anonymity.

stevebills · #4 10-17-2014

Some things are best kept secret

JamesNorth101 · #5 10-19-2014

You have pretty much done all you can do now

Bunneh · #6 10-19-2014

I dont think that 'report' button actually works in my opinion.. i think its just a 'feel good' button.

Since i have seen a few people with over 200 positive ratings from sellers saying 'beware they don't pay & have been reported* and yet they still allowed to bid.

yankee · #7 10-19-2014

Quote:

Originally Posted by Bunneh

I dont think that 'report' button actually works in my opinion.. i think its just a 'feel good' button.

Since i have seen a few people with over 200 positive ratings from sellers saying 'beware they don't pay & have been reported* and yet they still allowed to bid.

You can still leave negative feedback/COMMENT for buyers in the UK?

JamesNorth101 · #8 10-19-2014

No, but a lot of people leave a positive feedback with a negative comment for non paying buyers.

yankee · #9 10-19-2014

Quote:

Originally Posted by JamesNorth101

No, but a lot of people leave a positive feedback with a negative comment for non paying buyers.

I get warnings when this happens and ebay removes the feedback, sometimes makes me call them, but my situation is unique in some ways.

Bunneh · #10 10-19-2014

Quote:

Originally Posted by yankee

I get warnings when this happens and ebay removes the feedback, sometimes makes me call them, but my situation is unique in some ways.

Are you writing threats in your ratings by any chance lol..

Ted123 · #11 10-19-2014

The last 2 times i clicked " report buyer " i lost each account a few days later.... I would'nt do anything to put attention on yourself... it never seems to pay off..

yankee · #12 10-19-2014

Quote:

Originally Posted by Bunneh

Are you writing threats in your ratings by any chance lol..

Not at all lol

Artann · #13 10-20-2014

Quote:

Originally Posted by Bunneh

I dont think that 'report' button actually works in my opinion.. i think its just a 'feel good' button.

Since i have seen a few people with over 200 positive ratings from sellers saying 'beware they don't pay & have been reported* and yet they still allowed to bid.

I saw a few of those accts too but they don't last long and all of their fb gets removed. This being said, getting negs removed by eB is hard, plus some of the reps will bull**** you to get you off the phone by saying that they will do it and it never gets done.