UK eBay & PaypalGeneral discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.
There used to be a 'free' way you could get them removed when a customer said he wants too...unfortunately they took that away with there recent change of team to the 'we will never removed a feedback or defect for you' lot.
I checked my account today as I am waiting for my EU limits to be removed on paypal and have noted a negative feedback has been removed by the ebay team :-) I did constantly email them tho regarding the problem customer.
I've always had success going into live chat and getting them to removing it but now they put you through to a department and I haven't had much luck, 1 neutral but managed to get 1 negative removed
I've always had success going into live chat and getting them to removing it but now they put you through to a department and I haven't had much luck, 1 neutral but managed to get 1 negative removed
Yes the Live Chat was excellent, you still had to meet certain 'invisible' criteria, but once you had figured that out, and how to process it, it was a win win.
But now, near impossible - so you did well to get one removed!