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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 05-10-2016
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Default paypal not logging in?

We're sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it

very strange message, why would i suddenly not be able to login, checked my emails and account still in good sstanding
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  #2  
Old 05-10-2016
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Default Re: paypal not logging in?

Might be a glitch in their system.
Worse case scenario youll need to give them a call.
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Old 05-10-2016
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Default Re: paypal not logging in?

That is very weird. I have not ever come across that before

Have you checked your emailed?
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Old 05-10-2016
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Default Re: paypal not logging in?

Sounds like something you would get when you've just been hacked. Try again tomorrow. Could just be a glitch.
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Old 05-10-2016
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Default Re: paypal not logging in?

Quote:
Originally Posted by dburnside View Post
We're sorry, we can't log you in. If you think there's a problem with your account, contact us and we'll help resolve it

very strange message, why would i suddenly not be able to login, checked my emails and account still in good sstanding
I'm pretty sure you did something that you are not telling us...
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Old 05-10-2016
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Default Re: paypal not logging in?

Quote:
Originally Posted by empirestate View Post
I'm pretty sure you did something that you are not telling us...
im pretty sure i didnt....

resolved the issue by resetting my password, but gonna have to watch this account now!!
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Old 05-10-2016
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Default Re: paypal not logging in?

also experienced this crap. had to log in from diff browser. then next day worked fine again. weird...
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Old 05-12-2016
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Default Re: paypal not logging in?

Ditto had this yesterday evening UK around 7pm.. 100% using correct password had to reset the password which was stressful as needed to find an old sim card to verify
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Old 05-13-2016
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Default Re: paypal not logging in?

this gets even worse as now im having to phone paypal as i dont have sim card for verification, and its not just one account its happening too
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Old 05-13-2016
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Default Re: paypal not logging in?

Quote:
Originally Posted by dburnside View Post
this gets even worse as now im having to phone paypal as i dont have sim card for verification, and its not just one account its happening too
The simple etiquette of stealth is to ensure all the details you provide remain active for the duration of the account from beginning to end.
When you fail to adhere to that statement, you put your accounts at jeopardy.
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Old 05-16-2016
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Default Re: paypal not logging in?

so i phoned paypal and it turns out that my mobile tethering is blocking my location and paypal automatically asks me to verify

i struggle to see why this would suddenly happen
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Old 05-16-2016
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Default Re: paypal not logging in?

Quote:
Originally Posted by dburnside View Post
so i phoned paypal and it turns out that my mobile tethering is blocking my location and paypal automatically asks me to verify

i struggle to see why this would suddenly happen
I have had the same issue before.

Resolved itself upon restarting my phone though.
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