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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 09-09-2016
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Default what a heck? can not withdraw

image upload

fully verified account, bank account attached.
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  #2  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

New one on me, that

Hopefully a glitch
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  #3  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

Happened to me a week ago. Must of been a glitch. I withdrew the next day.
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  #4  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

How old is the account? Give me info
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  #5  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

Had the same, but was also able to withdraw 3 hours later. Just another glitch that PayPal has. Another way of trying to hold money longer.
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  #6  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

ive had that a few times before but always works in the end, maybe paypal are busy flipping youre money (:
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  #7  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

Probably lost a few million in the stock market. So need a little extra.


Quote:
Originally Posted by bonedaddy101 View Post
ive had that a few times before but always works in the end, maybe paypal are busy flipping youre money (:
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  #8  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

Get it loads on Paypals in other countries, I wouldn't say it's a glitch, could be wrong. Do you have a confirmed card on the account? maybe different IP or browser than usual.

Also how long ago did you receive the payment?

Nevertheless try again tomorrow should be alright
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  #9  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

They do not allow to withdraw instantly. Wait some time (several hours) and try again.
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  #10  
Old 09-09-2016
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Default Re: what a heck? can not withdraw

I'd say most of the times using a different browser does the trick.

Other times its a glitch. If its not a glitch, then PP are sort of holding the funds, just give it a day or two, and it should release.
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  #11  
Old 09-10-2016
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Default

Any news?

Minimum post length is 10 characters.
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  #12  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

Yes, i sent them email, got reply that everything is OK with my account and i need to try to:
Try to clear your cache and cookies or delete your browsing history.
Try to use a different browser.
Try to use a different device.
Alternatively, you can call us for free on 0800 358 7911 so that we can manually make an adjustment on your account.

I tried clearing cache and different browser, but still can't withdraw.
Calling paypal is not an option, so i don't know what to do now.
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  #13  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

Only other advice I can give is to leave the account completely alone for 24 hours and try again after that.
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  #14  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

You can try installing the app, many people including mysrlf have had success this way. Bear in mind PayPal want access to everything imaginable on your phone. Hard resetting an old phone, and installing the app is one option
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  #15  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

Quote:
Originally Posted by sax4 View Post
You can try installing the app, many people including mysrlf have had success this way. Bear in mind PayPal want access to everything imaginable on your phone. Hard resetting an old phone, and installing the app is one option
Great shout

Worth a try
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  #16  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

any idea how to connect to 24vc from phone?
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  #17  
Old 09-12-2016
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Default Re: what a heck? can not withdraw

Head over here: VPN Tutorials for OpenVPN, L2TP, and Softether | Setup VPN

Select your device.

Instructions can be found below it.
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  #18  
Old 09-13-2016
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Default Re: what a heck? can not withdraw

Well this is not cool, tried to withdraw from app and got message 'Denied due to Risk'
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  #19  
Old 09-13-2016
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Default Re: what a heck? can not withdraw

Hmmm. Not one I've seen before.

Are you still receiving payments on the account?

Have you left it for 24 hours without accessing the account or making any transactions etc?
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  #20  
Old 09-13-2016
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Default Re: what a heck? can not withdraw

The account is a UK Paypal and your flag on here states UK but you access this forum on a Latvian IP address.

The issue could be one of or a combination of the following:-

1. Your IP address (not using a decent quality UK IP address).
2. Trying to pull the funds too quickly out of the account. Were these funds received with or without 21 day holds? If you didn't get 21 day holds on the incoming funds and the account is new then this could be part of the issue.

I would suggest you do nothing for the next 3 days then attempt a small withdrawal of say £30. You must ensure you are on a proper UK IP when you do so.

My feeling is that your Latvian IP address / location is being detected and the withdrawal is being blocked for security reasons.
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  #21  
Old 09-13-2016
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Default Re: what a heck? can not withdraw

I am using 24vc UK ip, all set up properly as per instructions.

Funds are coming in with 21day hold, it's been about 10 days since payments started to come in, no problem with sales.

peghmeypong i really don't want to stop sales for 24h, because there is no guarantee that it will work.

Maybe i should send another email to different department?
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  #22  
Old 09-13-2016
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Default Re: what a heck? can not withdraw

if you keep attempting to withdraw over a short period of time, you will probably end up being limited for a security check.
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