yes first transgression and yes it is indefinate as i just spoke 2 them. I remember when they would give you 30 days to rectify the situation but nothing. Plus they go on the yearly DSRs and not the past three months (I've had no low ratings the past three months) but this doesnt count. I had max 2% of people leave 1 and 2 dsrs and the reason was when i first started i forgot to block certain countries from bidding, they bid, won and when the item took a long time to get there, i was left low DSRS for shipping and subsequently on the other 3 areas.
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