I appreciate your articles on eBay account suspension; they have helped me overcome an unjust eBay suspension of an account that was pulling in thousands a week. Why they would want to ban such a revenue source, I'm not sure.

Also, a quick question if you would; do you think having pictures hosted by my own domain in the html code would like the accounts together? I use eBay for gallery photos, but in-auction photos I use my own hosting. Let me know! Thanks!

Sorry for not getting back to you sooner, my Internet Service has been down for a couple days, bad weather here.

As for your question hosting your own auction photos doesn’t seem to be a problem. It’s the gallery hosting that seems to do it. Just make sure not to have an entire auction make from images, eBay can kill your auctions for this; other then that you should be okay.

hi, thanks for your info, I didn't try, but I hope it works. My question is about credit card, I have canceled my "banned" credit card and ordered a new one with different card number. should this "new" card be used ?

Yep, eBay tracks your credit card by its number. If you use a new credit card it'll work. A faster and easier way instead of canceling your current credit card and ordering a new one, would be to use prepaid credit cards; they're cheap and work the same as a regular credit card.

Also when setting up a new account, try not to use your exact information from the previous account. Change a few letters in your name for example. Good Luck!

Great info, I was wondering, does my paypal registration information have to match the credit card and registration I use for ebay? Specifically, does the name and address of the bank account information (in paypal) have to match the credit card used for the ebay registration…or is it just the numbers that they watch?

Good question Dave,

The way eBay and Paypal currently work is they do not share the same information. They work separately for the time being. That being said, you can use any name and address for your eBay account(s) without Paypal being a problem.

The only thing you must worry about from paypal is your email address. Once your email address is banned from eBay, you can no longer use it to receive payments. Meaning your paypal email address must be changed, I didn’t go through this very much in my post but it is imperative that you change your paypal email address. All you have to do is add a new email address to your paypal account and have your payments sent to it from eBay and you'll be fine. I didn’t mention this before because once eBay / Paypal fix this, it'll be a lot harder to create new eBay accounts.

Also from what I've seen it’s mostly the credit card numbers they watch, but you still want to change your name and address a little to fool any auto detection. Trust me on this.

Awesome information. Thanks for your assistance.

My only question is, how do you change you IP address? I have comcast high speed and I've tried several times to reboot, unplug, etc. to get a new IP. It's not working.

This is the last step in us restoring a new ebay account.

Please advise.

Thanks!

You should be able to change the IP address just by unplugging the power source to the modem for 30-60 seconds and plug it back in. If it’s connected to a router there’s a little more work then that; you must reset your router to accept the new IP from the modem. Someone asked me this question with another eBay post of mine. Here's what I replied:

It depends what kind of ISP you have, like dial ups are always different IP address every time you connect. Cable modems stay the same until you reset your modem. Simply unplug the power source and let it set for a couple minutes and plug it back in. DSL modems are basically the same too.

If that doesn’t work, go to start > run and type in cmd and then type in: ipconfig /release

Then try resetting your modem again.

To view your current IP address type in the cmd “ipconfig” or a website I like to use http://www.geobytes.com/IpLocator.htm?GetLocation

Hope this helps.

Thanks for the info on the changing the IP address.

Do you know if the only registered IP address w/ eBay is when you open a new account, or do they keep track of each IP address that you used to log into an account? (basically, do they keep each accessing IP address ever used to log into a seller account)

Thanks for your help on this.

Absolutely! They track each and every IP address that logs into your account. If you use an IP address to log into two separate accounts, eBay will link those accounts together for the same user, and if one account is banned, eBay will ban the other account too. That’s why changing your IP address is necessary and I say never log into two or more eBay accounts using the same IP address.

I keep a log of my IP address per eBay account, just to not mix up things. I go as far as; I have business partners in China using a remote access to one of my laptops to access eBay accounts when I'm away.

Once you have your IP address set, you don't have to keep resetting it, but if you use more then one computer for eBay, make sure each computer has a fresh IP address per eBay account, if you have more then one. It gets a little complicated with the more eBay accounts you have, but if you just have one account, which I recommend, it’s fairly easy.

I had an account that was banned, which I emailed time and time again to get cleared up. I finally received a response from eBay and they said I needed to pay over $300.00, which is from eBay fees and items we sold, but shipped.

My question is, if we pay this, will they activate our account again, or are they just trying to get more money out of us?

Thanks!!!!

Hi,

If the initial reason for being banned is because delinquent fees, then yes paying the balance will reinstate your eBay account. If you were banned for another reason and they're asking you for a payment promising to activate your account afterwards, then no they're just trying to make you pay the balance.

Good Luck!

Thanks.

We were linked to a suspended account, which I thought was paid in full. Now they suspended our new account. Do you think they are trying to get money from the old one and won't activate our new account?

Hi Brad,

Yes they're just trying to get money from you, even if you pay the balance your account will still be suspended because of the other linked account. The best thing to do is to forget those accounts, and start fresh with a new one.

Good Luck!

OK, will do.

One last question - we replied to their email from a new IP address. (have not yet created a new eBay account.) I'm assuming that they can not track an IP address from either reading an email and/or responding to it.

Is that correct?

We have also been accessing our previous email address, which was used soley for eBay business.

Thanks for your help!!

That's correct; eBay can't grab your IP address from emails. We often forward all our emails to one email address and have been using the same one for years now with no trouble at all. Just make sure not to log into your eBay account from an email, they can grab your IP that way. If you simple reply or write to there won't be a problem.

You say above to use a pre-paid credit card. I'd very much rather do this than give them another one of my credit card numbers. I know these cards are pre-loaded w/ cash, but how do they work when it comes to the name and address. eBay already has this information and can compare it. Also, our IP is registered in DE, but our offices are in NJ. Does that send up red flags to eBay?

Prepaid Credit Cards work the same as a regular credit card when it comes to your name and address. You should be able to enter a different name and address for the CC or if you're unable to change a few letters and numbers from the address and name.

And your IP address should be fine.

I don't fully understand the solution with the CC. If we use a new CC or a prepaid one, what's the difference. Moreso, if we get a prepaid CC, and the name is the same (address is already different) would ebay be able to detect the name? If this is the case and it's not an issue, can we use one of the new credit cards that we have without worry?

Thanks

The difference with a prepaid CC and one that you applied for and have credit with is just that. I real credit card gives you credit to use for future purchases, a prepaid card is basically the same but you have to pre pay before you use the card. I recommend using a prepaid card because they're easier and faster to obtain then a regular credit card. You can use either or when registering an account, the main difference is the credit card number its self. That’s what eBay really monitors.

I've found when using credit cards with the exact same name and address, you won't get caught right away, but if eBay has suspicion about you, they can and will match up your information with that of your past banned account(s). That’s why I say change a few letters and numbers around when registering with a new credit card.

The main thing is the credit card number. Once a credit card has been used and banned by eBay you may never use that credit card again. You can use either a second credit card or third etc of yours or easier use a prepaid credit card to register a new eBay account. I just mentioned the prepaid cards because that's what I use and they work great.

What prepaid credit card do you recommend? I am looking over some of them and I don't know which will be best. I am looking for something that does not get overdrafted, for when ebay decides to autocharge credit cards.

That’s the thing about prepaid credit cards; you and anyone else trying to take money from that card will only be able to take what the card has. If you have $10 on the card, and say eBay tries to take a $100 fee from the card, the prepaid card will not allow it, at least not the ones I've found. That's why its called pre paid! If it lets you charge its not prepaid is it?

I personally use Visa Prepaid Credit Cards from http://www.AllAccessCard.com. I believe they're all basically the same, just different pricing… try looking up prepaid credit card on Google.

Good luck,

don't you have to have a different bank account to open a new account? can't they trace it from having the same bank account?

Hi Melissa,

The thing about the bank account is this. EBay does not verify that the account is legitimate until they try to charge it. Therefore you can enter any bank account information and eBay will accept it. If you enter your previous bank account information, eBay will link accounts together and will ban you. Just make sure to click the option to pay using your credit card on file, it’s probably not a good idea to have eBay trying to take money out of other people's accounts if by chance you enter a real bank account number. I don't like to be shady but this is what eBay forces people to do. I've been in situations where people have scammed me; I know how it feels, please never do it to another person.

Regards,

Hi,
My reply doesn't exactly touch the above subjects, but indirectly it does. Please read the following and tell me what you would do:
Maybe you can help or at least give advise?
About a month ago I had two listings of ms win2000pro OEM software removed from listing by ebay.
Fine, I was unaware I had to sell this software together with an original computer this software was intended for.
Asking Microsoft for advise how NOT to infringe on their rights resulted in a computer-generated, generic response, which didn't tell me anything I didn't know already.
FOllowing the proper procedure (I thought) I relisted this OEM (DELL) software TOGETHER with an original DELL computer this software was intended for. Result:
eBya removed it again.
Subsequent contact with eBay Canada's Trust & Safety Dept. resulted in an apology - Yes, we should not have removed these listings, they evidently had been in compliance with eBay policy and should not have been removed. Therefore eBay placed the listings back in my Unsold Item Folder for me to relist. I did relist them, assured as eBay was telling me it was fine AND also as eBay made these listings available to me for relisting.
Result:
Two days later, after getting bids on these items!!, they were removed again and my account SUSPENDED for violating eBay Policy. Certain this to be a comical error I contacted the individual(?)"SKIP" at eBay Canada's Trust & Safety Dept. I learned the suspension was CORRECT and "only temporary anyway". He agreed haven given me the "Green Light" for relisting, yet as Microsoft demanded removal again (nobody, including Microsoft, will tell me what the actual violation was …) and he would not be able respond to further emails from me unless they contained new facts.
Summary:
I make an honest mistake, ask Microsoft, to no avail, for guidance -then ask eBay for the same and receive WRITTEN/CONFIRMED assurances they had been wrong and I had been RIGHT and suddenly I find myself SUSPENDED.
Now what?
I would appreciate, if possible, a comment back from you.
Am I insane or is this simply another version of Murphy's Law?
Best Regards
Jorg Schmitz, Ottawa Canada

Hi Jorg,

The problem you're having is with the item your selling. The producer (Microsoft) does not allow the resale of its software to unapproved 3rd parties. I would suspect this would be the number one reason an eBay account is suspended, unapproved items.

Microsoft has teams of people searching eBay looking for their products for sale. The most concerning of which would be software, as it can be duplicated fairly easily, and Microsoft will not hesitate to have eBay suspend those auctions.

Even though you have good intentions, eBay still has to listen to Microsoft and other companies alike in order to avoid lawsuits. If I were you, I would just try to sell the Dell computer you have with the software as an add-on; don’t mention the software in the title of the auction because Microsoft searches for those keywords, and if they find an auction, they'll tell eBay to shut it down, and with enough warnings on your account you'll soon have a suspended account.

Don't give Microsoft the tools they need to find your auctions… and you should be okay.

As to what to do now: Create a new account and try again.

-Delete your Cookies
-Change your IP address
-Register eBay with a new email address
-Use a different credit card
-Try not to use the same information twice
-Never Log into banned accounts

Good Luck,

Is it totally irrelevant that eBay advised me they had made a mistake by removing the ad in the first place? More so, subsequently placing the listings back in my account for re listing. I wouldn't have re listed had eBay not confirmed the ads were OK to relist.
It doesn't make sense!
Rgeards
Jorg

Hi Jorg,

I'm afraid it really is. No matter what eBay says, if they get a complaint from a producer of a product they will listen and investigate the item. They have thousands of items to look each day, probably hundreds of thousands a day and I'm sure they don't look at each item; thus this is where you might have your problem. Obliviously Microsoft feels your item is not acceptable for resale.

I don’t know what else to tell you, I’ve had this same issue with items I was selling. The only way I found to slow down the suspensions were to change my item titles and auction description. I tried to get rid of all the keywords that they look for to search my product.. but you still need some to get bids. I successfully slowed down my accounts from being banned. Instead of taking 2-3 days; it would take 4-6 weeks and maybe longer. Once I got banned, I simply created a new account and started again, but it’s a pain sometimes.

I thankfully don’t mess with eBay as of a couple weeks ago. I just coach other people in my team how to. I’m rambling… eBay is not organized enough to truly help you. You must help your self.

You might want to read this. eBay Copyright Basics

Thanks for the advise!
But now what?
Do I pay outstanding fees? They inform me I may go to the "second stage" of my appeal against the unjust suspension after Oct.11,06
I owe them about $ 130.00, they are asking for about $ 165.00, which includes the fees for these darn removed listings. Looks like they add insult to injury.
Do I wait and see what happens after Oct. 11 or dump the whole issue and start fresh (as you advised above)?
If I don't pay the fees will they not just go to PayPal and grab the money anyway?
Regards
Jorg

And I totally forgot to ask:
Are there any good auction sites out there?
Any recommendations.
Mind you, I'm in Canada
Thanks
Jorg

If I were you I would just start fresh; eBay won't be able to help you, even if they reinstate your same auctions, they'll probably shut them down again.

As for the fees, it depends. If eBay has your paypal email address they might be able to take funds from there, it depends if you selected the option to link your eBay account to your Paypal account. If you want to stop them from taking funds, simply change your paypal email address. Go to paypal >> profile >> email and you can add and remove emails from here. You will first need to add an email address if you only have one listed. Once you add one, confirm it and make it your primary email address and delete your old email address from paypal. Now they have no way of taking funds from your Paypal account. ?

If you have a credit card listed on your account, more then likely you do since you're a seller, they'll try to take the funds from there. I recommend using prepaid credit cards just for this reason. If eBay tries to take funds from a prepaid card with a limited value stored on the card, eBay will be denied and you'll save your self eBay fees incase a suspension. If you have a regular credit card on file, they’re more then likely be able to take your funds from there. You can try to remove your credit card, but I doubt eBay will allow that.

You can still fight for those extra fees from eBay; they should be able to credit you. If that doest work, you can always dispute the charges with your credit card company.

As for other auction sites, there are none that I've seen that compares to the huge market eBay has… well maybe Craigs List.

Good Luck!

It's a totally pleasant surprise to see someone actually cares! How do you make a living giving this free, timeconsuming advise?
Thanks so much!!
Jorg

Hi Jorg,

I don't make any money from this site; it’s mostly a personal blog. I'm an Internet Marketer, and it’s my job to bring traffic and business to my group’s websites. It’s more of a hobby to me, I love what I do. I have the freedom to work anytime I want, and use any method I find that will bring results. I just happen to post about how I get around eBay suspensions, because I deal with eBay as one of my side projects. I'm glad I could help you and you enjoyed my article. If you have any more questions, I'll be happy to help you or anyone else.

Regards,

Hi there, what am I doing wrong. I keep opening new accounts and change address and everything, but ebay still manage to track me and suspend me. I do everything by the books with the new account, new computer and the whole lot. What am I doing wrong?

Hi Keasha,

It depends what eBay is suspending you for. Please post the reason they give you for the suspension, and I'll try to help you out.

Regards,

I have had 3 sites removed as they are connected to a site I had years ago that was suspended for copying photos from a cosmetics web site. Each time I get one reinstated it is closed again as its connected to one of the others, so I thought I would send all the details from all 4 in one envelope to Ebay and get them all opened at once. ebay have now informed me I have to wait 12 months to get reinstated! I am panicking as I rely on the extra income I get from Ebay to live. Since my first mistake I have run all my other sites strictly within ebay rules, but this does not seem to matter.
I am very relieved to find this site and see other unhappy sellers like me, and am very grateful for all the information you offer. However, I am having problems re-setting my ip address. I have tried unplugging my modem, and also as this didnt work going to start > run and type in cmd and then type in: ipconfig /release, then resetting my modem. But this still didn't work. can you think of any other way I can reset it?
One last thing, and I apologise if I sound stupid, but if I use a made up name and address to open a new ebay account , wont anything I buy on ebay get sent to that address?
Thanks

Hi Lynda,

If your modem is connected to a router, your IP address won't simply change by unplugging the power source. If you are connected through a router, try to direct connect to your modem. That’s directly connect your modem to your computer and try resetting your modem again.

If you're using DSL, which tends to have problems resetting IPs. Use cmd prompt again, type in: "ipconfig /release" then unplug your modem, let it sit for a few minutes, then plug it back in. Then type in CMD prompt: "ipconfig /renew". This may or might not work; I’ve always had problems with DSL, that’s why I switched to cable modem.

With a cable modem, all you have to do is go to START > Run, type in, ‘CMD’ then on the prompt screen type, “ipconfig /release”. Then unplug your modem for a few minutes, and plug your modem back in. Your computer should automatically connect it self and find a new IP address for you. To view your IP address type “ipconfig” in CMD prompt. If it doesn’t work the first time, try again. Cable modems sometimes retain their IP’s even after a few resets.

If you're still unable to change your IP address, try calling your Internet Service Provider, they should be able to help you.

And yes if you do change your address when creating a new eBay account, and try to buy something with that account, you run the risk of having your item sent to the wrong location. I never had this problem before because I actually don't buy anything that needs to be delivered, off eBay anymore. If you do, you can specify to the seller to send to your correct address before you buy. Contact them before the sale just to make sure it’s alright.

Kind Regards,

Hi,

It seems to good to be true that you can use your old Paypal account with a new Ebay id if you add a new email address. Could you give any more information about this? I'm not throwing your expertise into doubt here, just wanting to be sure that I have taken you up right. I'm in the process of gathering info about how to get back on Ebay after suspension (12 months for 'Trade Mark misuse' - I know everyone says this, but it is totally unjustified). Ebay is a full time thing for me and I'm absolutely gutted about the ban and desperate to get back on. Any advice would be much appreciated.

Many thanks!

Hi Stevie,

It’s true. All you need to do is add the same email address you created for the eBay account to your Paypal account; confirm the email address and you'll be able to receive funds from eBay into your Paypal account. Trust me on this, it works. If you are banned again, just delete your email address, and simply add a new one. You don't have to make it your primary email address either.

Good luck,

Hi,
thanks for that, I have managed to change my ip address.
Everything I sell I buy from Ebay and am worried some would get lost . I am moving house soon so am wondering if it would be better to wait and then use my new address with a different name.
Once again, thanks for your help, I have been going mad trying to find a way of opening a new site and staying on!

Hi Lynda,

In your situation you might want to keep your address the same, but change your name a little when creating the account. I only said to change this information a little because eBay can match it up with another banned account, but its not an automated thing, they actually have to have suspicion that you’re doing something wrong in order for them to try to match you with another account. You can keep your address the same for the time being, and change it once your move. The main thing to worry about is your IP address, email address, and credit card number. Also never ever log into your old banned accounts again, if you do, your new accounts will be banned as well; other then that you shouldn't have any problems with eBay as long as you follow their rules.

Good lucky with eBay and your move!

so just to skew my ip could i use hide ip platinum or such similar softwares or should i use just my cell phone for the same.

Thanks
for some reason my ip address keeps reverting back to the original one! I will phone my service provider to find out why.
thanks

Mr. Niceguy,

I've seen some of these IP programs in action, and they seem like a good idea. I've never actually used one my self so don't hold me to it, but it looks like they would work.

Regards,

So let me ask you I am trying to change my Ip and not haveing any luck because I am on a router and need my wireless . Left it unplugged over night etc. did not work . So I found a website proxify.com do you know anything about them? Like is it legit that I am hidden and my Ip is differenyt everytime I use it? I hate to pay and find it not true. In the mean time I am finding myself logging in thru aol dial up because the IP changes everytime but its of course a pain and slow…

Hi Tamara!

To tell you the truth I have never used such a program for my eBay accounts, but I have colleagues using proxies to connect and they're fine. I'll pass this information to my team and have them test it out, I'm 95% sure it will work, and I’m excited that this could solve a lot of people's problems with their IP address. Try it! Let me know your results. I’ll post my results as soon as I can.

AOL is a nifty ISP, they use proxies and work flawlessly with eBay, only thing is its dial up and slow. I monitor my websites traffic and current visitors all the time, and I can easily spot an AOL user. Their IP address changes with each page they view, it’s kind of crazy. It makes it hard do real business on the net when this happens, hope you're not have that much trouble with eBay, you cookies probably keep everything okay, but its just funny watching AOL users surf my sites. Proxify looks like a great solution.

I do not usually use aol. I am a cox user but I have been dialing on because it changes my IP so I can try to get another account open hru ebay without them tracing my cox account so I am assuming until I can change my cox ip I am safer using aol dial up?

has any body used torpark try it its free.,but even after goin by the book i am suspended i feel its due to the constant changing of ip adresses from one continent to another that ebay is alerted or do they get past the proxies too.

Tamara, yes that’s true. If you're unable to change your Cox cable IP, and log in to your eBay account, your account will be banned. Usually when you have a router connected you must reset that also to accept the new IP address, which is a pain.

Niceguy, users like Tamara have IP address that change with every page they visit, so I don't think that’s a reason your account was suspended… what reason did eBay give you for the suspension?

When you sign up and give them a fake name/address at Ebay and lets say you do the same at Paypal, if you use Paypal shipping your address is going to be whatever name you used right? I am somewhat confused about the name changing. Isn't that going to cross reference somewhere?

Do you have to use a pre-paid card with a name on it or not? There seems to be some disagreements about this from what I have been reading on the web. I don't want to try my nameless card just have it throw up red flags. I already got my account up and in few days hope to add the seller information (i.e. credit card info). They don't require a checking account at Ebay do they? Been a long time and I cant remember and I am afraid to ask them! Thanks again!

Hi Jeff,

EBay and Paypal do not share the same information when it comes with your IP address, and personal information like your name and address. So you're able to use different information without a problem. I've been using the same Paypal account for over 5 years, and I've created tons of eBay accounts with no problem what so ever.

With the CC you're going to use, all the ones I've used had a name and address with them. I don't think eBay will accept one without your name. I recently found a better solution then prepaid credit cards! Simon Giftaccount. Read about the giftaccount giftcard. It’s just like a prepaid card but you can use different names and address, and no SS# is required. I believe you must be a US citizen… sorry everyone else, but there are other options for you guys. My latest account I used one of these giftaccounts which came through my email! It’s fast, cheap, and almost perfect for what we're trying to do. I urge you to look into it.

And yes if you are signing up for a seller account eBay does require your bank account information. Here's what I posted a few days ago…

"The thing about the bank account is this. EBay does not verify that the account is legitimate until they try to charge it. Therefore you can enter any bank account information and eBay will accept it. If you enter your previous bank account information, eBay will link accounts together and will ban you. Just make sure to click the option to pay using your credit card on file, it’s probably not a good idea to have eBay trying to take money out of other people’s accounts if by chance you enter a real bank account number. I don’t like to be shady but this is what eBay forces people to do. I’ve been in situations where people have scammed me; I know how it feels, please never do it to another person."

Regards,

what if I have another existing acccount that is not suspended, and is on a different credit card. If I go in to it thru a different IP will they catch it?

just to inform you that my girlfriend tried the proxify. Not so good because what it does it show IP address' from other states like you said ebay is not dumb they know when something looks weird we are in Phoenix it was showing IP addrfess in Michigan

well i am always suspended due to sec 9 violation ., i have also now stopped using my turbo lister files., as thought the data which was from my previous id must be containing some stamp marks ., by ebay ., which are embedded in the tl files, but even after i stopped using tl files i am still experincing the same problem., now i feel they are catching me due to my selling paterns or one should never start selling more than 3 items on the first day on ebay is there some kind of rule that ebay has formed., well i took a new id on my employees name ., employees address ., his telephone no. also i got his bank account no. and made sure he had never ever priorly even been to ebay., and acessed my id on a new laptop and even changed my isp ., even then i was caught., i think i must have made some common mistake ., as this is something highly ridiculous or do you think some competitor snipes me down every time he sees one of mine product.

Hey Niceguy, what did you use for a credit card? Just curious as you did not mention it. That's the only way I can think of they tracked you. Also do you use the same Paypal? I am trying to get back on Ebay myself and am trying to avoid the pitfalls.

So I am almost set. However just wondering can I use a P.O. Box on ebay as an address? and also do I use a fake name? I am not a bad guy I just got booted for a patent that I did not know was patented and i have been using the same name for 6 years and I guess the Uk is stricter or whatever but the ended my auctions and booted me off. This is my income and has been for years. I have another account that I am afraid to use right now that I believe was not linked because it is so old that they did not require checking etc. when I started and the CC is a different # and has my old address. But I was curious about a fake name on ebay and a gift card ot prepaid card and also was wondering about a verizon wireless card I am told the IP is also different everytime you log on but you need a lap top. Thanks for your help

Hi there, just wondering will eBay check the listing gallery photo. as well ? Coz' i already have another new account with new ip address, hard disc, name, debit card and paypal account. But still get caught finally and the reason they banned me was "related to the suspended account"
coz' the photo. got my web site written on it .. and that's the only way i could think they could track me … correct me if i'm worng

Is it safe to use the same paypal account on the new eBay seller account to receive paqyment ? or just change the paypal email address will do ? Let's say, the owner of the paypal account is the same as the suspend eBay one, does it really care ?

Geez, look what I started…

Tamara: Though eBay is not dumb, they also are in a away. As long as you don't trip their red flags, or someone tells on you, they'll leave you alone. For the IP address, as long as you don't give eBay a reason to look into your account further, they won't bother you. I know this to be true because people in my group use proxies 90% of the time when connecting to eBay.

Niceguy, I always figured eBay transferred your old information back to eBay when ever you use Turbo Lister. That’s why I always uninstall Turbo Lister and reinstalled in a different folder, so it was clean. We continue to use turbolister using this technique. The max number of items I have found to be safe per day is 100, with a max quantities of 3-5 each item. If you spam with thousands of auctions and 99 quantities… that’s a red flag… and they'll ban you. If you are using the exact same auction, wording and all, I would change it around if I were you. Same thing with the title of the auction. What is sec 9 violation?

And yes Jeff, if Niceguy didn’t change his paypal email address and used that to accept the payments, he would be caught. If you try to use an old credit card, found it didn’t work and tried another, you would be caught. There are a lot of factors you must consider, and you must be very careful when creating an account. To me, it’s a stressful 10 minutes to fully create a new account with all the information I told you about. If I make one mistake.. the account is gone. If I forget to change my IP address, accidentally log into an old account, forget to change my payment email address, etc etc etc. Just take your time.

Tamara P.O. boxes are fine, tons of people use them. When signing up for eBay again, change a few letters in your name and you should be fine. Just take your time setting up the account, don't rush it and make a mistake, its very easy to do; and yes I've had a verizon wireless card before and they do have dynamic IP address. Though I found the card to be slightly above dial up speed.. and in some places I had no signal.. This would be one solution for your IP address.

Tiff as for gallery images, have eBay host the image. I found that eBay was able to link my account to other accounts when I used the same URL for both accounts. It’s safer to have eBay host them. Trust me. I read your first sentence, wrote this and read the rest… that’s exactly how they catch you, just as you said. I think I wrote something about it in my article, or one of them, but yes this is one of many ways eBay can link your accounts to old ones. As for the auction images, I found they don't track that for some reason. I use the same auctions, but change wording and titles around and call on my images from the same host with no problem at all. It’s kind of weird.

Perry it is safe as long as you don't use the same email address. You must add an email address to your paypal account and use that for your eBay account. Specifically use the same email address you use for eBay and Paypal. Trust me!

Hope this helps everyone!

Sorry for any sentence structure mistakes, I just woke up.

Regards,

aspkin, thanks for the quick reply ! I used to up load those auctions photo. to eBay and let them host it. Also, i didn't put any other photo. on the auctions article (i already change the way of listing and the auctions title) but it still get caught yesterday .. it was so annoying, coz' in these 2 months i have been banned for 7 times … so i really wanna know how to avoid it. After i read your website, i found out that i miss out a very important point, i've change the whole stuff, except delete the cookies on my pc and i hope that's the main reason that they track me.

Hi Tiff, the main reason for deleting the cookies is to avoid auto log in to eBay.

The steps that need to be taken to create a new account after you are banned are in this order:

Delete your browser cookies and saved passwords
Uninstall any eBay software i.e. turbolister
Change your IP address; make sure you never use the same IP
Create a new email address example > Gmail / Yahoo
Add that new email to your Paypal account
Create a new eBay account with the Gmail / Yahoo email
Create a seller account with your new CC/GC/PPC

That should be the basics; I don't think I missed anything. The main idea is to never use the same information twice. You are trying to become someone else.

Regards,

I ordered a prepaid Mastercard gift card today online and assigned all of my ebay info( i.e fake id, address, phone, ect) and should be availble to try it maybe mid-next week. When they check that card for address verification though won't it go back to the card that actually made the pre-paid card purchase? Thats what I am worried most about. You personally have dont the prepaid cards before and they have worked sucessfully? And just curious, how many times have you failed trying to get back on Ebay?

Oh, and thanks for all your help! Set up a donation via Paypal thing and you'll be rich!

Hi Jeff,

Yes I've used prepaid cards before and they work well. My only problem with them was when the company I bought them from saw I was purchasing a lot of them, and discontinued my account with them… Sigh… I use Simon CC gift cards now, they're great. They're cheaper and I am able to obtain them faster. It’s not necessary to use any fake information for the card it self, only on eBay is where you need to change a few letters and numbers here and there.

I've probably been banned 20-30 times, each time I gain more knowledge to pass to you guys.

Within the last few months I was able to master creating new accounts; now we don't get banned unless it’s for the items we sell, which is the main problem. If I were able to find a way around that, I would be set. We've tried everything, but it’s out of our control. That’s why we try to stick by eBay rules now, only selling what we are permitted to sell etc.

Regards,

Hahah, Thanks for complement, I might just do that.. the adsense ads I have on here.. well.. Let’s just say… they’ll just be able to cover my monthly hosting bill. LOL Good times!

I have a question with the bank account. They need it to sell on ebay, I have tons of credit/debit cards but the bak account gives me problems, let me know if you have any thoughts!

One more question, how about the name and home address ? Is there any problem to use to the previous name and address ?

well i dont require credit card to register in india., i give a new cellular no. to activate my seller id. also about turbolister aspkin i still feel that there should be some third party software too to handle bulk listing., do u advise me to change my wordings and stuff again on turbolister, as i have got around 300 unique items up there also what about the cooling period which they mark ., when sud u start proper selling and should i change my selling patterns too like i am secondhand goods reseller should i get in to arts or gift items too just to give them the slip.

and we have paisa pay over here ., which has the same address as registration address for ebay., we dont have paypal out here but paisa pay is much more better

also obviously i have changed the address, the isp , also the names and addresses , also my lappy even then was caught i think it bcoz of turbolister., or my selling patterns., now only thing left is to know when should i start selling after making my new id as i am able to register my selling account but once i start selling on that account within a day its out., i have now got a new experiment on my way i am selling something different then i usually sell on my new id lets seee if ebay can track me down. also aspkin thanks for this help i owe u one.

Hi guys,

Most of the questions here are being asked over and over again. Please read the questions and answers that have been posted above. I know it’s a lot, but please try before posting a question.

Thanks,

Hey Aspkin..
I spend days looking for all the info you had compiled here. I would like to thank you for providing this service to everybody who has been crushed by the ebay giant.
One thing, it was kind of hard to find your blog for some reason, but I am thankfull I found it.
I almost ended up buyin a book for 30$, which would have been a big mistake.

Thanks alot

Oh also,
Could you keep us posted if PayPal merges with ebay.
I hope there will be something else besides ebay in the future, are there any other sites that have caught your eye?

HI free2sell,

Yes this blog is fairly new, and I haven't had a lot of time to devote to it. Though I'm glad I was able to help you.

And yes there are competitors coming along, though they are still far from really competing with eBay, in the new future eBay will have to fight to stay alive. That means less restrictive rules, new services, lower prices and more. Competition is a great thing.

google base is one to look forward to.

aspkin
In your opinion what would be the site most likely to succeed over ebay?
I have done some research, and from what I see there are a couple of competitors that are getting their gears together. But they are far away from ebay. In my opinion they lack the user friendly interface that ebay has. On ebay a monkey can sit down and click on the buttons and figure out how to sell.. but if you take Overstock or Amazon for example, you have to spend 1 week just figuring out if you listed your auction or not..

Anyway,
I would like to speak with you about your blog, do you have an email address or some kind of instant messaging.. if you have a minute I would like to ask you some questions.

Sincerely,

Free2Sell

One more thing regarding ebay. When I add a paypal email address to my current paypal account, do I have to make it my primary one or not? If yes, do I have to delete my primary one? The primary one that I have on there now is the one that was associated with ebay when they suspended my account.

Hello,

I am having a hard time changing my IP address. Can you give me the instructions on how to change the IP address for DSL?

Thanks!

free2sell,

I'm not sure anything would compare to eBay at this time. The only other option I would consider would be craigslist.org, but that’s just me.

You can email me at kingbrend@gmail.com.

And no you don't have to make it your primary email address, it just needs to be there and no you don't have to delete your old email address even though it was suspended, you can if you want though.

Again for new posters, most of your questions are answered already, please read the above post for the answers.

Thank you,

Thank you for the info……can I donate some womens clothes to your wife or girlfriend or donate something to you. I am a ups driver and get all kinds of stuff for free from my customers. I just want to give you something back for what you have given to thousands.

Lol Thanks Steve,

We're good on clothes at the moment. I do appreciate the offer though. I'm just happy my article was able to help you. This article has been my most popular one, and it says something to me.

There is a demand for this information. So I'm thinking of putting something together with more detailed information on the subject and sale for a small profit. Anyone interested or did I give all the information out already? lol

Regards,

I have also heard that ebay can read the user id and computer pwner name. Should anyone who needs to start a new account change the computer name and add a new user? Ir, is this overkill? Thanks

Wow Murph707,

Yes I believe that’s overkill. If that was possible I wouldn't be able to create all the accounts I have and continue to do so with the same computer. Actually I use two but still.

Totally False

Hi, I love this post, thanks so much for having it. I do have to chime in though regarding using your old paypal account. If you use your new Ebay account with your old paypal account your fine (for now) unless you link the two together to use the Paypal shipping feature. You may be grandfathered in and currently using the Paypal Shipping and no one is looking for you but I can assure you they are comparing notes now on new link ups and it will get you booted by doing this. Walk carefully among the giants…

hi,

Great info. thank you so much! I've been selling again thanks to your advice! One quick question, can i pay my seller fees with my original paypal account (by using my balance i have in the account) or will they link it to the original ebay accounts that are suspended? I've made all the changes you've asked to make but was just wondering if that would be possible to pay with the balance in my paypal account rather than the credit card on file with ebay…Thanks in advance

HI Johnny!

I believe that's true. I actually never linked my Paypal account to my eBay account, so that never happened to me, but I believe it.

All I do now is add my new email address to my Paypal account and then my auctions, I don't even mess with seller information and "link your account with Paypal". I believe that’s what it's called. Anyways I do this and I'm fine. Never link your account to Paypal, its unnecessary and dangerous.

Ant, using the same email address you set up for your eBay account, and Paypal, the new one you created you can make a "One Time Payment" with Paypal without causing any problems.

Regards,

Again for new posters, most of your questions are already answered, read above for the answers!

Hello, I want to make sure this is going to work. This is your instructions:
* Delete your Cookies
* Change your IP address
* Register with a new email address
* Sign up using a different credit card
* Try not to use the same information
twice
* Never Log into banned accounts

I read about traps that ebay and paypal send to try to connect you, what are they. Also, I have opened another account just to be able to buy someting, I don't care if it gets suspended. When I set up my new account following your outline, do I have to close this temporary account, or am I ok as long as I never access it after I follow your outline. I hear people say they follow these steps and still get suspended. Is there any new information out there? Thanks.

I found out something that worked for me. I had a paypal account linked to a suspended ebay account. I opened another ebay and paypal account in a friends name. When I won an auction, I asked the seller to send me his paypal address. I would then pay directly through paypal with my original paypal account, not through ebay. I selected the (goods other) option. I didn't have any problems.

Hi Craig,

There are so many pitfalls that can get you banned its crazy; I've listed all the steps I can think of but there is so much more I can write about eBay and things to do and not to do, but I simply don't have the time. I'm currently working on some major projects for my business and as this is just a personal blog, it comes second. I am thinking of creating a PDF of some sort with more detailed information for a small price, but as of now 95% of all the information you'll need is within this article and comments. Read through the comments, it has a ton of information for you.

Here is one of the more important comments of mine:

The steps that need to be taken to create a new account after you are banned are in this order:

• Delete your browser cookies and saved passwords
• Uninstall any eBay software i.e. turbolister
• Change your IP address; make sure you never use the same IP
• Create a new email address example > Gmail / Yahoo
• Add that new email to your Paypal account
• Create a new eBay account with the Gmail / Yahoo email
• Create a seller account with your new CC/GC/PPC

There are tons of things you can accidentally do to have your account banned again, it would take me an hour to list them all. Most of which is already posted, but there a few that are hard to trip that I haven’t posted.

For your second post Craig, that’s good if you want to buy something, but most of the people here want to sell. Good thinking though.

Hi, I just wanted to take the time out to thank you because I pretty much thought it was the end of the world with not being able to use eBay again. They're not very friendly when trying to reinstate an account. Numerous emails of mine had went unasnwered and no phone support sucks! Thank you so much!

Hi, would you recommend account reinstatement or should I just forget about it and open a new one? The only reason I’m asking is because I don’t want to lose my 100% feedback…Thank you so much.

Nicole I think the best thing to do is forget out your old account and simply create a new one. The reinstatement period takes months, and you’re not guaranteed your account back.

It would be easier to simply create a new account.

Again everyone, please read the previous post for your questions and answers. Most questions that can be asked have been answered.

If you have new questions by all means post, but please be aware because of my recent business projects I'm unable to answer you as fast as I would like. Please allow me 24/48 hours to answer you back.

Thank you,
Aspkin

Hi,

I think I speak for everybody who has been reading these tips recently that they are extremely helpful to us all. it's really appreciated that you've taken the time to share your experience of getting back on line.

for me, my business has 3 powerseller accounts and paid ebay well over 5 figures in fees the last 12 months. we just got a lengthy suspension for continuing to use an account that was linked to another temporarily suspended one. this will seriously affect me and my 2 staff in the run up to xmas but we're going to give your suggestions a try.

my question is, and I'm asking because I don't see another similar question already posted, should we change what we sell? ie we sold t shirts. should we switch to new designs to fool them or can we change the item title a little and description? We've already completely changed the item descriptions so that they look and read differently.

This is really all we're concerned about before we go back online next week.

any thoughts?

once again thanks!!!

Hi James,

Depending on what you were suspended over, I'm guessing it’s based on trademark infringement, changing what you sell will definitely affect your future account's outcome in a good way.

If you are able to change your product logo etc, you’re lucky. Most people are unable to change what they sale.

Your on the right track on changing your description and title too, making your auctions look different will definitely help you. Just make sure you follow all the other steps in setting up a new account. Once your account is set up, your main concern would be not trip any alarms to have that account suspended.

Including:

• Making sure you don’t use the same IP for multiple accounts.
• Never log into old eBay accounts
• Never use the same information twice.

Good Luck!

Hey there! Great site here! Thank god i stumbled acrossed here! lol.

Anyways! I'm just wondering how long eBay stores your information for? I have recently moved, thought it'll be okay to finally register a new acct, but 2 weeks later, i'm linked to a suspended account again!! I've done all the steps you provided above! Should I go get a PO BOX, or can i register with my old Address…? For example, say my address was 31 Baboon St, Blahblah… can i change it to 31 Baboan St, Blahblah.. You think eBay would be fool'd? lol.

And also, Im from Australia, do you ahve any recommendations for prepaid cc's down here??

Thanks heaps!!

Hi again,
Sorry also..
Just wondering if eBay also tracks your phone number? Because now, when i register, they want to confirm my identity with either a phone (land lines) or a credit card. And, i haven't got that prepaid credit card, and not sure if i should put my landline number..

Hi,

I've read through the procedures in creating a new account. But I still have one question. Is it necessary that the Credit Card's address has to be the same as the ebay's account?? Eg, I study in US but my credit card was issued in my home country.
Thanks

Jackie,

It’s necessary to change a few numbers or letters around for your address when creating a new account and yes the way you have it should be okay.

EBay tracks everything! Any and everything you feed them will be used against you when you try to create a new account. Your main goal is to create a new identity with eBay, just to confuse them into not knowing who you are. Australia eBay is no different.

If you can, try to only have them verify your CC number, because unless you have extra phones laying around the place, having them verify your phone won't work, since its already be used with your banned account.

As for the credit card, I'm currently using Simon Giftaccount. Its nifty!

Jackie if you enter you real number, they'll be able to link it to your old suspended account and ban you again. Try to use only the CC, look for prepaid credit cards online.

Hi Ray,

It's good to have your account address and CC address the same, but if you're unable to, I've never had a problem with it.

New visitors please read through the questions and answers already posted. Most of your answers are there.

I plan to create a new eBay article with more details shortly.

Regards,
Aspkin

Hey aspkin, I have a few questions I need to clarify with you.
First of all, I was suspended on ebay with an old debit card of mine. I requested my bank for a new card (should be arriving soon). What I am asking is that, do I enter my address, phone number, names, etc, all different than before? I've heard people said that eBay will call you if you list quite a few auctions when you first open an account.

Also, will they know if my accounts are suspicious if I provide the ebay information (address) and it's different from my card addresses.

I've read through all the comments and I am guessing that eBay don't care what information you give them other than the Debit/Credit card number. They will only care if you violate their rules and are trying to close your account. Am I right?

oh, this is not anything related but i have no idea how to handle the taxes. Do I really have to file the taxes and stuff.
dun have to anwer if you don't want to, as this is another post topic or something.
thanx

Hey there again!
Just got another question for ya:
Ive successfully made a new account with eBay and all that, different IP etc, Just won an item, could i use my old PayPal account with the same address entered on my previous eBay account which was suspended, to pay for an item ive just won? Because, it says that Paypal and eBay are the same companies?

Any way to get a prepaid credit card without entering your SSN?

Hi guys, sorry for the late replys, I've been very busy lately working on multiple new projects. In a few weeks time I should have more time to devote to this blog.

Hoang first question yes and you shouldn't list more then 100 new auctions per day. Any more then this is a red flag and you’ll probably be suspended for it. Just keep it under 100 new auctions a day. ?

From what I've seen having different address for your credit card and residential address has not caused any problems.

Basically if you follow eBay's rules, you'll be okay. The only problem is they have a ton of rules.

I have no idea about the taxes.

Jackie yes you can, just make sure not to use the same email address that was banned by eBay to pay for your purchase; read through previous comments if you're unsure what I mean.

Jason look for gift card credit cards on Google. They require no SSN.

Regards,

Hi,
What great tips! Having now successfully created a new e-Bay account I am so grateful to you.

I am currently using Torpark to disguise my IP address which works very well, only problem being is it very slow.

My questions are now:

a) Do e-bay cross reference IP addresses constantly or only when you sign up. i.e. can I go back to using original IP address? If so when?

b) Would it be OK if I changed my e-bay account to a Business Account or is it best left alone? Reason being is I was running my original account as a business with proper book keeping accounts and doing tax returns etc. I know the inland revenue are hot about e-bay accounts so would like to go back to running it as a business.

I am also in the process of trying to get my original e-bay account reinstated by filling out their forms and swearing to abbide by their rules etc.. I will let you know how I get on but do not hold out much hope.

Keep up the good work.

Thanks

Hi Nigel great job on creating your new eBay account; believe it or not that was the easy part!

The hard part is keeping the account. Which if you go back to your same activities that got you suspended in the first place will be hard to do and yes eBay will continue to monitor for your old IP address for a very long time. I'm not sure how long they do it, but I can safely say at least 6 months. Your best bet is to change your IP address.

I'm unsure of the difference between a business account and regular account. I’m in the US.

Regards,

Hey,

Here's my dilema. I recently got suspended so set up a new account from an internet cafe. Reason I did it there is that my ISP won't let me reset my IP as they do it automatically every 3 weeks they say.

I set up new CC's, new yahoo email and forward messages to my laptop which was previously running the banned account.

Basically my issue is outlook express blocks the downloading of images in the forwarded emails as you will know. I've had an email confirming a sale sent through to me and I've accidentally clicked to download the image in the email.

My question is, with my IP still being the same, will I have tripped anything with SafeHarbour's security systems? ie will the downloading of those images send my IP back to ebay?

Other than doing this, everything with the new account has been run from the cafe and I never log on from my laptop

Hope this makes sense,

Thanks!
J

Hi James,

As long as you didn't log in to your new account with your laptop you'll be okay. Downloading the images from outlook will not send any information to eBay. The only time information will be transmitted is when you actually login to your eBay account. You can reply to those emails if you wish, and you should have a problem.

Regards,

Does it matter if you log into PayPal usng your IP address that has been "banned" from Ebay?

Thanks in advance

Can I pay my ebay fees using my old paypal account?

I've set up a new yahoo mail address to receive payments but I've just noticed that the 'parent' paypal account still has my name on it.

Won't they be able to like together who is paying the fees to my old banned account?

Is there anything in the registry settings that ebay tracks that should be deleted?
Also, for clearing cookies, would you recommend a third party software such as windows washer or whatever, or is it ok to just use the tools/internet options/delete cookies option in internet explorer?

Wow..!! This is a LifeSaver!!
Thank you!!

I have 2 questions which hasn't been touched in previous postings.

Q1. When you export your listings from Turbolister to .CSV file, does it matter if it is a FILE_EXCHANGE_FORMAT or a TURBOLISTER_FORMAT? Which one do you use?

Q2. While I was creating a NEW account with a different CC and Bank Account, I have mistakenly registered the account with the IP address used for the suspended account… So, I closed the NEW account before it got suspended.

Do you think I can still use this credit card number, bank account and the address that I used on the closed account?

Will ebay use the information against me when i am trying to creat another account?

Thank you

hello and let me first say what excellent advise you have given .
right ive ordered my pre-paid credit card should arrive in a few days , i shall follow your procedure exactly , the only other thing i have to do is change my ip address , im on a cable modem here in the uk ive tried turning it off then back on again ( overnight as well ) but it hasnt changed still the same ip address .
im going to contact my isp and ask them to change it for me , have you any ideas of an excuse that dosent sound dodgy ie. been kicked off a forum , kicked off a game server etc………….
again mate keep up the good advise your a life saver after the dreaded ebay suspension email .
regards , john .

Nigel at this time it doesn’t since eBay and Paypal are not sharing the same resources.

James from what I've seen you'll be okay. Just don't link you Paypal account to your eBay account, only select to pay a one time payment.

Dave Internet Explorer or any other browser you use does a fine job in eliminating your cookies. Other then that you only have to worry about turbolister, but all you have to do is uninstall and if you wish to reinstall, just create it in a new directory to install in.
Dawson first question I don't think it matters. Just make sure you change your file descriptions, titles and remember to replace your payment email address. When using turbolister it’s a lot easier to mess up and to tell eBay that you're a suspended user so take your time and make sure you have everything covered before you upload!

Second Question Dawson: I'm afraid to say they have you already. If you try to create another account with that same CC information they'll know who you are and auto suspended you within the day.

John if you're connected to a router it’s a big pain, I've written a comments that may help you. If you are directly connected to your modem it'll be easier.

First make sure you computer releases the IP address before you disconnect the power source. Go to Start > Run > type in cmd > a black screen should appear.

Type in ipconfig /release

Then unplug you modem. Let it set it 1-2 minutes then plug it back up. Hopefully your computer will auto detect the new IP address.

If that doesn't work I recommend calling you ISP with the game server excuse!

Good luck guys,

Hello,

Thanks for your tips and I have created a new account successfully.

However, I still have one more question about paypal. Is there any problem if I add the new eBay account into the Auction Accounts section of my old paypal account so that paypal can make Automatic Logo Insertion to my ebay listing. This is also known as Auction Tools for eBay.

Regards,
Lee

Exellent!!! Thanks.

When you mentioned —> file descriptions, titles

Exellent!!! Thanks.

When you mentioned file descriptions, titles … did you mean listing desciptions and titles? If so, do I have to change the image file names as well?

And one more thing. I'm currently hosting the images on (eg) abcde.com to display images in item desciption of my listings. however, since my account was suspended I am moving all my images to (eg)12345.com. The problem is although the domain names are different, the IP address of both domain names are the same. Would this be a problem since it is hosted on the same hosting company.

Thank you once again.

Hi Dawson,

Yes I mean listing description and titles. You'll want to change these around a little bit to make sure they’re not an exact copy of your previous auctions.

You won't need to change your hosting domains; surprisingly eBay doesn't look for that when it comes to auctions pictures. They only thing they watch for are the Gallery Image! Make sure to have eBay host your gallery images. If you must host it your self, don't host it on your own server. Host it from photobucket.com or imageshack.us; a well known website. Trust me on this!

Thank you for this information. From reading through this it looks