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  #1  
Old 05-18-2019
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Default Paypal : You can no longer use our services

So I have made a stealth paypal account and I had to open a dispute about an item I purchased.
Everything went well and I won the case.
Two days later I receive an email saying :

You can no longer use our services
Because you have continually filed cases that do not align with the intent of the PayPal Purchase Protection Program and are contrary to the terms outlined in our User Agreement, we’ve determined you can no longer use PayPal’s services. We’ve limited your account so you can no longer send or receive funds. Your ability to file PayPal Purchase Protection cases has also been removed. Any existing PayPal Purchase Protection cases you've filed will be denied.

For information on account limitations, please refer to the PayPal User Agreement. To find out what to do next, log in to your PayPal account and visit the Resolution Center.


Is there any hope on recovering the account ? It was my only case opened and I won it not sure why they closed my account.
Will it be possible to recover the account by calling them ?

Thanks
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  #2  
Old 05-18-2019
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Default Re: Paypal : You can no longer use our services

At this point it certainly couldn't hurt trying to do so. With any luck youll fall on a reasonable rep.
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  #3  
Old 05-18-2019
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Default Re: Paypal : You can no longer use our services

like slokor said what do you have to loose I would give them a call if you don't have access to the phone attached you can use the app spoof card works great good luck.
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  #4  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by jackiechann View Post
So I have made a stealth paypal account and I had to open a dispute about an item I purchased.
Everything went well and I won the case.
Two days later I receive an email saying :

You can no longer use our services
Because you have continually filed cases that do not align with the intent of the PayPal Purchase Protection Program and are contrary to the terms outlined in our User Agreement, we’ve determined you can no longer use PayPal’s services. We’ve limited your account so you can no longer send or receive funds. Your ability to file PayPal Purchase Protection cases has also been removed. Any existing PayPal Purchase Protection cases you've filed will be denied.

For information on account limitations, please refer to the PayPal User Agreement. To find out what to do next, log in to your PayPal account and visit the Resolution Center.


Is there any hope on recovering the account ? It was my only case opened and I won it not sure why they closed my account.
Will it be possible to recover the account by calling them ?

Thanks
Maybe has been linked to another PayPal that you opened cases previously and was suspended or/and the seller that has refunded made a complaint on paypal

Last edited by Pedroalva; 05-19-2019 at 09:23 AM.
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  #5  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

yes,PAYPAL must have found out it is linked to another PAYPAL account which is suspended.
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  #6  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by agent006140 View Post
yes,PAYPAL must have found out it is linked to another PAYPAL account which is suspended.

Not at all. If that were the case Paypal would have made it very clear that there was a linkage when the account was limited.

This was too high of a dispute percentage on a new account. OP makes it sound like they opened a dispute for their first order on this account. If that's the case, their account disputed 100% of orders it had placed.
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  #7  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by phaz0rz View Post
Not at all. If that were the case Paypal would have made it very clear that there was a linkage when the account was limited.

This was too high of a dispute percentage on a new account. OP makes it sound like they opened a dispute for their first order on this account. If that's the case, their account disputed 100% of orders it had placed.
I had a previous pp account that was closed for some disputed opened then when I opened a new one I made few purchase opened a case and when the seller refunded it happened the same situation : you can not longer sell on paypal..
I was using the same user account and also probably the IP address ( name address different)
Maybe as you say the message left by pp why they closing the account should be different but I can't think any other different reasons

Last edited by Pedroalva; 05-19-2019 at 09:54 AM.
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  #8  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by jackiechann View Post
So I have made a stealth paypal account and I had to open a dispute about an item I purchased.
Everything went well and I won the case.
Two days later I receive an email saying :

You can no longer use our services
Because you have continually filed cases that do not align with the intent of the PayPal Purchase Protection Program and are contrary to the terms outlined in our User Agreement, we’ve determined you can no longer use PayPal’s services. We’ve limited your account so you can no longer send or receive funds. Your ability to file PayPal Purchase Protection cases has also been removed. Any existing PayPal Purchase Protection cases you've filed will be denied.

For information on account limitations, please refer to the PayPal User Agreement. To find out what to do next, log in to your PayPal account and visit the Resolution Center.


Is there any hope on recovering the account ? It was my only case opened and I won it not sure why they closed my account.
Will it be possible to recover the account by calling them ?

Thanks
It say "continually filed cases" and yet you only filed a single case?
Did you file a dispute or claim?
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  #9  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by phaz0rz View Post
Not at all. If that were the case Paypal would have made it very clear that there was a linkage when the account was limited.

This was too high of a dispute percentage on a new account. OP makes it sound like they opened a dispute for their first order on this account. If that's the case, their account disputed 100% of orders it had placed.
So someone who is new to paypal cannot open a dispute with there first purchase..... nice buying experience for 1st timers
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  #10  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

This is a good thing right? PayPal are starting to take action on people who they suspect of opening bogus claims?
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  #11  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by Humm View Post
This is a good thing right? PayPal are starting to take action on people who they suspect of opening bogus claims?
1. OP you can call up PP and hope for the best as you talk.

2. @Humm, remember that sometimes the full story is not always written. PP can take action especially if an account does repeated claims...
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  #12  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by phaz0rz View Post
Not at all. If that were the case Paypal would have made it very clear that there was a linkage when the account was limited.

This was too high of a dispute percentage on a new account. OP makes it sound like they opened a dispute for their first order on this account. If that's the case, their account disputed 100% of orders it had placed.
Bingo. That's definitely what it is.
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  #13  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by james_112233 View Post
Bingo. That's definitely what it is.
phaz got it right, as usual
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  #14  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Yeah my other stealth account also got limited, somehow the account got linked I don't know how.
Any tips on avoiding being linked ?
Thanks
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  #15  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by jackiechann View Post
Yeah my other stealth account also got limited, somehow the account got linked I don't know how.
Any tips on avoiding being linked ?
Thanks
You're on a forum dedicated to stealth...read the guide +/- tons of posts on how to avoid being linked.

And don't repeat the behaviours that got you banned e.g. too many returns.
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  #16  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Quote:
Originally Posted by Humm View Post
This is a good thing right? PayPal are starting to take action on people who they suspect of opening bogus claims?
my thoughts exactly!!!

get the *******s outta here finally!!!
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  #17  
Old 05-19-2019
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Default Re: Paypal : You can no longer use our services

Just as there are loser sellers, there are buyers who try to screw around.
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