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  #1  
Old 07-23-2019
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Default Paypal Suspension permanently

I had my eBay and my Paypal very well in good standing for about 8 months, only sell Nerium products, they suspended my eBay account forever and told me I cannot no longer sell on eBay anymore, I kept selling the same products on Bonanza with my Paypal account today after 3 weeks of my eBay suspension my Paypal account got limited permanently today, what's going on with Paypal, no one cannot sell nerium products with Paypal anymore?... this is the message I received today and called them and told me cannot be reinstated....

After a recent review of your account activity, we've determined you are in violation of PayPal's Acceptable Use Policy. As a result, we've permanently limited your account.

Please remove all references to PayPal from your website(s) and/or auction(s). This includes not only removing PayPal as a payment option, but also the PayPal logo and PayPal shopping cart.

Per the User Agreement, when PayPal permanently limits an account due to an Acceptable Use Policy violation, any funds on your account are held for 180 days. After 180 days, if applicable, we'll contact you with information on how to withdraw any money in your PayPal account.

Should any chargebacks result in your account balance falling below zero, then you'll also need to settle the amount owed to PayPal to avoid further action.

You can find the complete PayPal Acceptable Use Policy by clicking Legal at the bottom of any PayPal page.
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  #2  
Old 07-23-2019
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Default Re: Paypal Suspension permanently

Did you get a Vero notice from Nerium or lots of complaints from customers?

What was the volume you usually sell at each month?
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Old 07-23-2019
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Default Re: Paypal Suspension permanently

Yes, I got Vero notice from Nerium on eBay, but that was 2 months ago, I was selling well my products with Paypal, I was selling not to much a month, about 3-5 units...
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Old 07-23-2019
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Default Re: Paypal Suspension permanently

Can you just paste the Vero email in here?

And you sure it's just 1 email warning and listing removal?
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Old 07-23-2019
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Default Re: Paypal Suspension permanently

Quote:
Originally Posted by SaiJin View Post
Can you just paste the Vero email in here?

And you sure it's just 1 email warning and listing removal?


Also, is it Nerium or Neora products you are selling?
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Old 07-24-2019
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Default Re: Paypal Suspension permanently

It is Nerium only, and this is the message:

Your listing has been removed: Trademark Violation - Unauthorized Item


Hello xxxxxxxxx,
After reviewing your eBay account, we've taken the following action:
- Listings have been removed. A list of items that were removed can be viewed at the bottom of this message.
- We have credited all associated fees except for the final value fee for your listing(s).
The listing or product that was removed appeared to violate eBay policy. Please remember that you are responsible for the quality and authenticity of the products that you offer on eBay. It is against eBay policy to sell any counterfeit items.

For more information please see our Replica, counterfeit items, and unauthorized copies policy:
http://pages.ebay.com/help/policies/...unterfeit.html

If you have more questions, contact our policy experts:
http://ocsnext.ebay.com/ocs/cusr?query=1336&=PTB1208



Please be sure your current and future listings follow these guidelines, keeping in mind that additional violations could result in the suspension of your account.

Here are the listings that were removed:
401747268751 - New Nerium Age Defying Day and Night Cream Eye Serum Free and Fast Shipping


We appreciate your cooperation.
Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.
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  #7  
Old 07-25-2019
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Default Re: Paypal Suspension permanently

Hmmm.... I’m actually very familiar wit Nerium.
Im assuming you weren’t a brand partner were you?
Also the photos are stock?
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