Talking to an american - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 09-03-2009
Junior Member
 
Join Date: Dec 2007
Posts: 417
Thanks: 8
Thanked 26 Times in 22 Posts
Activity: 0%
Longevity: 94%
iTrader: (0)
Default Talking to an american

Ok I do not mean to sound racist but does anyone have any tricks for getting an american on the phone. Ive just done so much better with them than I have with the outsourced customer service reps. Seems like the only time I can always get an american is if my account is limited. If I ask to speak with a supervisor I just get an phillipinian, or indian "supervisor" who doesnt really help.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 09-03-2009
philly387's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 1,634
Thanks: 75
Thanked 133 Times in 82 Posts
Activity: 0%
Longevity: 91%
iTrader: (3)
Send a message via Yahoo to philly387
Default

Haha, not racist at all. Got to hate that crap though for sure. Don't know of many tricks though :(
__________________
Please Read These 2 Threads What Is Vero? and Register & Join the Forums Today!
Reply With Quote
  #3  
Old 09-04-2009
BooMer's Avatar
Executive [VIP]
 
Join Date: Feb 2008
Posts: 376
Thanks: 7
Thanked 81 Times in 43 Posts
Activity: 0%
Longevity: 93%
iTrader: (0)
Default

Call ebay customer support during their regular business hours and ask to be transferred to a paypal rep. Ebay have direct contacts to Paypal customer service reps located in the USA. From my experience I always get an "AMERICAN". They may ask you for an item # as well.
Reply With Quote
The Following User Says Thank You to BooMer For This Useful Post:
GreenBean (09-04-2009)
  #4  
Old 09-04-2009
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

^^^Hehe. Lot of great minds here
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #5  
Old 09-04-2009
Junior Member
Threadstarter  
 
Join Date: Dec 2007
Posts: 417
Thanks: 8
Thanked 26 Times in 22 Posts
Activity: 0%
Longevity: 94%
iTrader: (0)
Default

Quote:
Originally Posted by BooMer View Post
Call ebay customer support during their regular business hours and ask to be transferred to a paypal rep. Ebay have direct contacts to Paypal customer service reps located in the USA. From my experience I always get an "AMERICAN". They may ask you for an item # as well.
Not bad but then youre playing with fire with telephone linking. I buy tracfones for all my accounts to have numbers associated in the area where my account is generated and we all know how ebay and paypal like to put you on hold. Is there a non 800 number for ebay?
Reply With Quote
  #6  
Old 09-04-2009
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

^^^About 12 dozen ebay numbers:
eBay Contact Information America/Canada

1-800-322-9266 (eBay Customer Service Number — Toll Free America & Canada)
1-800-717-3229 (eBay Customer Serive Number — Toll Free America & Canada)
1-866-304-3229 (eBay Marketing — Toll Free America & Canada)
1-408- 376-7400(eBay General Phone Number — Toll Number)*****
1-408-376-7401 (eBay General FAX Number — Toll Number)
1-408-376-7419 (Gary Dellabo, ebay Strategic Partnership's Group — Toll Number)
1-408-376-7517 (eBay General FAX Number — Toll Number)
1-408-376-7205 (eBay Investor Relations, Tracey Ford — Toll Number)
1-408-376-7458 (eBay Media Relations, Hani Durzy — Toll Number)

1-801-545-2276 (eBay President, Direct Number Salt Lake City — Toll Number)
1-408- 376-7514 (TOLL FAX Number) Ryan Downs, Senior Vice President Operations, PayPal, Inc. and eBay Inc.
1-801-545-1853 (eBay Accounts, Christa, Accounts Specialist, Salt Lake City — Toll Number)

Those in bold are fine
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #7  
Old 09-06-2009
Junior Member
Threadstarter  
 
Join Date: Dec 2007
Posts: 417
Thanks: 8
Thanked 26 Times in 22 Posts
Activity: 0%
Longevity: 94%
iTrader: (0)
Default

actually found a way i think. worked 3 times so far. When you call go with the option "claims" i realized before that even when i had a claim number it would still be like "we cant find the status" and just send me to a customer service rep who was always american. So ive been doing that and when it asks if i have a claim number i just say no and everytime I get taken to the american call center.
Reply With Quote
  #8  
Old 09-07-2009
Senior Member
 
Join Date: Sep 2008
Posts: 1,360
Thanks: 37
Thanked 57 Times in 48 Posts
Activity: 0%
Longevity: 90%
iTrader: (4)
Default

is getting an american rep better then foreigner?
to me, it seems like the foreign rep. always are wanting to make you satisfied..
Reply With Quote
  #9  
Old 09-07-2009
Junior Member
Threadstarter  
 
Join Date: Dec 2007
Posts: 417
Thanks: 8
Thanked 26 Times in 22 Posts
Activity: 0%
Longevity: 94%
iTrader: (0)
Default

i have NO luck with the outsourced reps. they are good if its a policy you know and you just want to get something done ie your item has been delivered and you want your funds released but they have no power to do anything and provide very bad information that can get you limited from my experiences. And its much easier to get a friendly tone going with the americans just because they understand slang/banter etc.
Reply With Quote
  #10  
Old 09-07-2009
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 42,343
Thanks: 5,612
Thanked 9,142 Times in 7,106 Posts
Activity: 0%
Longevity: 96%
iTrader: (6)
Default

^^^Agreed. The outsourced workers read from a script. They have no ability to deviate from that. Hence problems arise with contact.
__________________
REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
Reply With Quote
  #11  
Old 09-09-2009
Senior Member
 
Join Date: Sep 2008
Posts: 1,360
Thanks: 37
Thanked 57 Times in 48 Posts
Activity: 0%
Longevity: 90%
iTrader: (4)
Default

gotcha...will keep that in mind
Reply With Quote
  #12  
Old 09-12-2009
Junior Member
 
Join Date: Feb 2008
Posts: 48
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 94%
iTrader: (0)
Default

god man just use social engineering and keep insisting think outta the boX!
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
SHOCKING! THE END OF AMERICAN AND CANADA? -> North American Union the_blue_messiah Everything Else 30 10-10-2017 02:13 AM
Talking out both sides of your face TMiles eBay Discussion! 0 06-30-2008 07:48 AM
Talking to paypal on the phone mantisinc Paypal Limited 9 03-03-2008 09:49 PM
found some italian site talking about ebay too - barely translated ivegotinfo eBay Discussion! 2 02-05-2008 12:10 AM
Anyone else tired talking about eBay suspensions? aspkin eBay Suspensions 23 11-21-2007 08:10 AM


Aspkin Group

All times are GMT -5. The time now is 04:58 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58