Paypal limited, document is "Submitted for review" for a month
I refunded a delivered Ebay order by mistake, so the buyer transferred the payment back to me directly in Paypal. My paypal is then temporarily limited because of this transaction:
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"Your account access is temporarily limited
We noticed that you've started selling items that might be potentially risky. To understand this better, we will require some information from you.
Upload a photo ID - Completed
Provide proof of fulfillment - Completed
Provide purchase receipt from your supplier - Submitted for review
Provide information on account activity - Completed"
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So I submitted documents that they required, three of them were completed, but the receipt has been "Submitted for review" for a whole month now. What should I do? Is there an option to message them?
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