ebay accounts(s) suspended PERMA
Had 3 ebay accounts, just normal not stealth, lost them a few weeks back, one had several thousand feedback, the 3 of them folded like a deck of cards.
Im only telling this to help others, I wont get the accounts back,
The larger of the I had stop using as visibility had been reduced due to I believe to return cases being opened,
These are business accounts So im paying for all listed, and moved over to 2 other accounts I had and focused on them,
all going fine, around 3 months later, get an email on bigger account, along the lines, "this month your seller account hasn't met with expected performance"
SO I duely contact support, they said its because I have an open reurn case that's not been closed, I explained customer didn't return item.
Customer service guy says hold one will speak to manager, he then goes onto say as the return has been open over 3 months, there system wont allow them to remove. He says just keep selling will be fine,
Next month, another automated messaged, "your selling standards are poor again for a second month, if they don't improve your account could be limited or suspended,
again call support, they assure me its fine, he cant remove the return due to system, but it will reset after 12 months and not to worry,
next, month, main account gets perma ban, for not performing lol, then lost my other 2 linked accounts,
I guess the moral is don't let any open return stay on your account, or could get a perma ban, even if customer does not return item. call and get it removed.!
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