When I run my DSR reports I find its UK buyers who mark me down for dispatch times because they didnt get it the next day! Whereas its my international customers (90% of my stuff goes to USA) that are far more patient about longer shipping times.
Heres why.
Most of my international buyers are collectors because I sell unique one off items. Collectors love the thrill of the chase and they are far more patient than casual buyers. They are also used to buying international and so they often have a numbers of purchases on the go. UK buyers are mostly casual one off purchases. They want something for a party or special event and leave it til the last minute. Then its your fault if it doesnt arrive. Of course I get USA buyers wanting a one off item for a prom or pageant and some of them dont even realise that they bought an item from the UK until I tell them.
But on the whole I find many USA buyers more patient over shipping times and they like the "free" shipping. I also find many more US buyers (apart from the off abrupt New Yorker) more friendly and courteous. They always say hi and thanks in their messages whereas Brits tend to write "where is my XXX?".
I run my business of stock messages that I just adapt to individual members.
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