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  #1  
Old 02-13-2020
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Default Valid tracking rate updates?

If you update tracking late(past delivery date), will the valid tracking data metric update?
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  #2  
Old 02-13-2020
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Default Re: Valid tracking rate updates?

Quote:
Originally Posted by user3657 View Post
If you update tracking late(past delivery date), will the valid tracking data metric update?
eBay was going to do something sinister about this but I'm still waiting to see.
If you send off an item to a customer for delivery on the 6th for example. They want you to update tracking before the 6th. If you don't and the customer files a case, the customer wins the INR case eve if you enter tracking during the dispute period. I thought that was silly!

I never update tracking until items have successfully delivered. This has helped me keep TRS on all my accounts.

On two accounts, I have recently missed updating tracking and have about 4 cases on both.
I'm waiting to see where the wrecking ball swings.
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Old 02-13-2020
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Default Re: Valid tracking rate updates?

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Originally Posted by Pandoras_box View Post
I never update tracking until items have successfully delivered. This has helped me keep TRS on all my accounts.

What?!


Maybe I'm reading that wrong?
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Old 02-14-2020
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Default Re: Valid tracking rate updates?

Quote:
Originally Posted by ebaystealth1974 View Post
What?!


Maybe I'm reading that wrong?
No, you're not.
The bar set by eBay to meet and keep TRS leaves no room for errors when you consider the success rate of my primary carrier, Royal Mail who claim 97% of their mails deliver on time.
Unfortunately, eBay has taken their word for it, but their claim isn't valid.
I've found it to be anywhere around 90% - which is guaranteed to ensure I lose my TRS status if I upload tracking just after shipping.

When I upload tracking after delivery, I can omit the items that deliver late, hence keep my late delivery rates at 0 unless some angry customer decides to piss in my hat and that rarely happens.
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  #5  
Old 02-20-2020
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Default Re: Valid tracking rate updates?

Quote:
Originally Posted by Pandoras_box View Post
No, you're not.
The bar set by eBay to meet and keep TRS leaves no room for errors when you consider the success rate of my primary carrier, Royal Mail who claim 97% of their mails deliver on time.
Unfortunately, eBay has taken their word for it, but their claim isn't valid.
I've found it to be anywhere around 90% - which is guaranteed to ensure I lose my TRS status if I upload tracking just after shipping.

When I upload tracking after delivery, I can omit the items that deliver late, hence keep my late delivery rates at 0 unless some angry customer decides to piss in my hat and that rarely happens.
Weird. In the US, if you are TRS, as long as you upload tracking on time, it doesn't matter WHEN THE HELL it gets delivered...
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Old 02-20-2020
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Default Re: Valid tracking rate updates?

Quote:
Originally Posted by Pandoras_box View Post
eBay was going to do something sinister about this but I'm still waiting to see.
If you send off an item to a customer for delivery on the 6th for example. They want you to update tracking before the 6th. If you don't and the customer files a case, the customer wins the INR case eve if you enter tracking during the dispute period. I thought that was silly!

I never update tracking until items have successfully delivered. This has helped me keep TRS on all my accounts.

On two accounts, I have recently missed updating tracking and have about 4 cases on both.
I'm waiting to see where the wrecking ball swings.
Wrong information, all the tracking upload to ebay and even 2d barcode most of time dont scan at any point nor at the point of delivery this still not cause any issue
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Old 02-20-2020
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Default Re: Valid tracking rate updates?

Quote:
Originally Posted by user3657 View Post
If you update tracking late(past delivery date), will the valid tracking data metric update?
If the buyer opens INR, you'll still lose.
THe rep will tell you that you shipped late and you are in the wrong.
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