Re: is Paypal getting soft?
could be,Paypal and Ebay always have an incestous relationship.
Since he did not open a case on Ebay first,but go right to Paypal,Paypal could return the case back to Ebay.
Only if he lost his case on Ebay and then go to Paypal,then Paypal will decide.
Likewise,if he goes to his cc issuer,then cc issuer decides
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