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UK eBay Suspensions General issues related to UK eBay suspensions

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  #1  
Old 02-29-2020
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Default All new accounts suspended in 30 minutes

Every new eBay account I make gets suspended 30 minutes after converting it into a seller account, even when I haven't listed on it or even added payment details yet.

I register the account and do some browsing for a week before converting it into a seller account, and once that's done a ban will come in 30 minutes.

I've tried Firefox through Sandboxie and Firefox portable and the same thing happens.

I use a Three dongle for IPs, a new SIM card for each account. Since I don't even get to add a payment method the VCC can't be a factor.

I'd appreciate any assistance.
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  #2  
Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

When I go on live chat asking what the problem is they tell me some crap about being high risk and refuse to reinstate the account. I've had enough at this point; it wasn't like this a few weeks ago.
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  #3  
Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

When you say you are using a 3 dongle, are you using a 3 UK sim with free roaming in Greece?
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  #4  
Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

That's right. It should look like I'm still in the UK to eBay.
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Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

Try making business accounts from the outset perhaps. If you make ten accounts and three account surimvive then that's not bad.
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Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

I tried and business accounts just get suspended straight away, which I guess is because they are immediately set up as seller accounts.
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Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

Do you have other IP options? Another 3G/4G option for example?
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Default Re: All new accounts suspended in 30 minutes

I could try EE instead (I will try that now), but I'm 99% sure that the same crap will just happen again.

EDIT: I'm going to try EE and Linken Sphere, just to make sure it's not my computer. I've been losing my mind over this.
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Old 02-29-2020
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Default Re: All new accounts suspended in 30 minutes

Three is well abused in uk, try with ee more likely they will suspend but reinstate after you contact them,

Seems like ebay now getting fingerprint or something about machine where account created
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  #10  
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Default Re: All new accounts suspended in 30 minutes

It still didn't work! WTF is wrong with eBay?
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  #11  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Are you using vmware? Or different user account? Try different machine
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Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by Aviatrix View Post
Every new eBay account I make gets suspended 30 minutes after converting it into a seller account, even when I haven't listed on it or even added payment details yet.

I register the account and do some browsing for a week before converting it into a seller account, and once that's done a ban will come in 30 minutes.

I've tried Firefox through Sandboxie and Firefox portable and the same thing happens.

I use a Three dongle for IPs, a new SIM card for each account. Since I don't even get to add a payment method the VCC can't be a factor.

I'd appreciate any assistance.
What message you receive from eBay when you are suspended?
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  #13  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

I explained in the opening post that I used Sandboxie and portable Firefox, but I did try VMware and it made no difference at all.
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Default Re: All new accounts suspended in 30 minutes

Hello [user],

Your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

Regards,

eBay Customer Service
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  #15  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Try different machine altogether
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Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by Aviatrix View Post
Hello [user],

Your eBay account was suspended because recent account activity has raised serious security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay Community.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account.

Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

Regards,

eBay Customer Service

You may have the chance to call them for reinstate it
depending by the answers you give
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  #17  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

There's a method to find out what's causing your accounts to get suspended.
See this post
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  #18  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by Pandoras_box View Post
There's a method to find out what's causing your accounts to get suspended.
See this post
Read op post none of this applies to him, ebay recently changed their technology and getting more strict maybe getting ready for their own payment method
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  #19  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by e2free View Post
Three is well abused in uk, try with ee more likely they will suspend but reinstate after you contact them,

Seems like ebay now getting fingerprint or something about machine where account created
Nothing wrong with 3 UK for making accounts, I've made plenty of successful accounts with 3
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  #20  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by sax4 View Post
Nothing wrong with 3 UK for making accounts, I've made plenty of successful accounts with 3
Recently ? Even mail.co.uk does not allow to signup from three now for email account
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  #21  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

EE is dreadful for IPs most the time

Three is very very good.

I would stick to Three - Unless because your overseas your IP pool is being really limited (which I dont think is the case) then I dont expect your ISP is the issue here.
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  #22  
Old 03-01-2020
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Default Re: All new accounts suspended in 30 minutes

Quote:
Originally Posted by e2free View Post
Recently ? Even mail.co.uk does not allow to signup from three now for email account
My last batch of accounts was made a month ago, I used a mixture of emails; gmail, gmx, outlook
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