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Old 03-13-2020
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Default Has PayPal shut down the US callcenter?

Hey guys,

wondering if PP shut down the USA centers?
All I'm getting is Filipino reps...

Has anyone had luck getting a rep from the US in the last 3 days?

thanks
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Old 03-13-2020
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Default Re: Has PayPal shut down the US callcenter?

Yes I spoke to one yesterday (then called a few times more for other accounts and all Filipino). Try calling Sunday morning Philippines time, all of these imbeciles will be in church.
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Old 03-13-2020
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Default Re: Has PayPal shut down the US callcenter?

Quote:
Originally Posted by cafonabob1 View Post
Yes I spoke to one yesterday (then called a few times more for other accounts and all Filipino). Try calling Sunday morning Philippines time, all of these imbeciles will be in church.
thanks for the input, I'll try again.

Last edited by SaiJin; 03-13-2020 at 08:22 PM.
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Old 03-14-2020
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Default Re: Has PayPal shut down the US callcenter?

We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions ...
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Old 03-15-2020
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Default Re: Has PayPal shut down the US callcenter?

Quote:
Originally Posted by DigiCambio View Post
We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions ...
Limited yes, but I'm calling since TUE and haven't spoken to a single American.....

Gotta get a few accounts lifted.
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Old 03-16-2020
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Default Re: Has PayPal shut down the US callcenter?

gotta pump this again... 3 days of calling - 8h every day - only Filipinos.

Anybody had any luck to reach Americans lately?
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Old 03-16-2020
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Default Re: Has PayPal shut down the US callcenter?

why usa ? ph guy not help you lift account?
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Old 03-16-2020
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Default Re: Has PayPal shut down the US callcenter?

Quote:
Originally Posted by Matce View Post
Limited yes, but I'm calling since TUE and haven't spoken to a single American.....

Gotta get a few accounts lifted.
I think it does not matter as long as you get accounts lifted
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Old 03-17-2020
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Default Re: Has PayPal shut down the US callcenter?

I tired calling today and it said there was no customer support. I have an account that gets only directed to REAL support not over sea reps that are worthless. ...tried chat and no one responded over 2 hour
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Old 03-19-2020
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Default Re: Has PayPal shut down the US callcenter?

Yes, seems they shut it down for now. but I was actually able to get a US rep after almost a week. Got that limitation right lifted.
I have a 100% success-rate with USA-reps, hence I don't even deal with Filipinos.
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Old 03-20-2020
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Default Re: Has PayPal shut down the US callcenter?

Send a message, it seems like USA support deals with it. Or at least someone who used Paypal before. It isn't a Filipino/Indian chatbot. Might be a few hour response.
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Old 03-21-2020
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Default Re: Has PayPal shut down the US callcenter?

How are we supposed to send a e-mail if the account is suspended...
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