 First negative in a decade - how to remove ?
Back in the day responding to a feedback with profanity ... ebay would remove the complete comment.
But I understand they have upgraded their methods and doubt this would work today ?
Can some one tell me how to have a negative remove ?
I sold an item to a foreign buyer. After I dispatched the item they sent a message saying they would like to cancel. I didnt respond to their message.
Fast foward 45 days later I receive a negative from the buyer writing in their language that I refused to cancel their order which was made by mistake.
That's it ...
Buyer still has item and hasn't opened any cases or anything. Just negged me without communication. I have a 30 day money back guarantee on all my listings so would have refunded and I am a top rated seller.
Ebay refused to remove the comment. I hate not having 100%
What angle should I take when asking a different ebay rep to remove it that will lead to a high success ?
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