PayPal Dispute Win/Loss %

[sowaisahmad]

Is there any such thing as PayPal (Dispute/Claim) Win/Loss%?

In order to show PayPal, that I am resolving all issues, very quickly, I refund my PayPal Disputes/Claims, even if I know that package might get delivered in a week.

If I refund customers they count as dispute lost, Can this negatively affect the health of my PayPal account?

[sowaisahmad]

Originally Posted by agent006140

a buyer open a Paypal account and paid for 17 items in seconds,then realise she did not read all the fine lines,so she immediately file item not as described,Paypal supended her for good

but does it affect the health of account, if I refund Buyers and not contest it? It counts as a loss so is there any Win/Loss% that PayPal looks at?

[sowaisahmad]

due to COVID some packages are delayed, but i dont want to take a risk.

[e2free]

Wrost case they will ask you tracking nunbers and invoices if they happy with jt they will restore your account

[rsot]

Originally Posted by sowaisahmad

but does it affect the health of account, if I refund Buyers and not contest it? It counts as a loss so is there any Win/Loss% that PayPal looks at?

All I can comment on is that if you do a big amount of refunds in a short period of time...it looks really negatively in the PP analytical system.

[SaiJin]

Originally Posted by sowaisahmad

Is there any such thing as PayPal (Dispute/Claim) Win/Loss%?

In order to show PayPal, that I am resolving all issues, very quickly, I refund my PayPal Disputes/Claims, even if I know that package might get delivered in a week.

If I refund customers they count as dispute lost, Can this negatively affect the health of my PayPal account?

It shouldn't unless you get a lot of disputes, so it's important that you minimize this . Ship fast and as described to keep the leec... I mean buyers happy