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  #1  
Old 05-15-2020
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Default Strange behaviour by Paypal

Hi,

i had an item never received paid by paypal, seller won't refund me, so i opened a claim for be refunded. With surprise this morning Paypal send me an email where tell me claim was not accepted and they close for ever my account. It was a stealth account..

Do you have any similar experience?

Thanks
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  #2  
Old 05-15-2020
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Default Re: Strange behaviour by Paypal

what message sent you PayPal for close the account?
They have limited my account one time to opening a claim but not closed definitely
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Old 05-17-2020
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Default Re: Strange behaviour by Paypal

charge back with your card
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Old 05-19-2020
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Default Re: Strange behaviour by Paypal

impossible i pay with funds. But that is not the point, i really want to understand this exception
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Old 05-19-2020
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Default Re: Strange behaviour by Paypal

Quote:
Originally Posted by agent006140 View Post
did the seller have proof he has shipped and tracking shows delivered?
Have you been opening too many cases?
No, seller never upload a tracking number, it is my first case
I pay directly the seller, no invoice, no eBay auction or other can justify the transaction, maybe this is changed now
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Old 05-19-2020
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Default Re: Strange behaviour by Paypal

obv goods and service..
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  #7  
Old 05-22-2020
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Default Re: Strange behaviour by Paypal

Quote:
Originally Posted by agent006140 View Post
did you pay via friend and family,not goods and services?
if friend and family,it is considered a gift.
but if they closed your account,they found your account is stealth

it can be a hypothesis but is not sure
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