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Originally Posted by RichardCard82  Just seems incredibly strange you'd get banned for simple using it to buy items, I've been running 8 stealth accounts for the last 4 years with no issue, i only use them to receive money and withdraw and never have I ever heard of someone being banned for just simple buying products on ebay.
Getting payments and selling on eBay is a different story, there's hundreds of people that get banned and dont get their money back after 180 days, some people have had hundreds of thousands of dollars just stolen by paypal after the 180 days....... But banned for buying items on ebay? That's a new one!
I use my business paypal for only buying clothes on different retailers (which is my legit LLC). I never get payments on that account, but I do use it to pretty much buy anything online, lately mainly clothes lol. Its concerning that this can happen to me as well. Also the fact that you've been using paypal for 20 years! They don't seem to care about their long term customers! mind boggling to say the least. If I were you I would email the president of paypal, im sure you can find his email online and explain your situation as clearly you're not at fault, and also submit a complaint on the BBB website, I hear that's helped others in the past. Only guess is that you bought something that is prohibited, but if you buy used items like a cell phone part then it just doesn't make any sense. Best of luck |
Yes, it is very strange indeed. Luckily for me, I didn't have any money stolen by PayPal, because I always bought using a credit card; there was no money sitting in my PayPal account.
It irks me that I don't even rank an explanation for the ban, seeing as I think I was one of their seven original customers. Haha
Wow, you are right: I did find an email address for Dan Schulman on Google. I might give it a try, but probably not. I would expect all sellers to be switched over to managed payments before I could ever expect to get a response from anyone in authority at PayPal -- especially now with the pandemic and its associated staffing issues.
I didn't buy anything prohibited, by the way: most items were new, but some were used.
You seem genuinely curious as to the reason for my ban, so I will let you know what my gut is telling me:
I think the prime suspect is an IP address issue. I have logged in to PayPal from a number of different places in Canada where I live, and also from the USA. I also log in when I am travelling in Asia sometimes. In this case, the ban came approximately twelve hours after I logged in from Asia for the first time in about a year.
Also, as I was scrutinizing my recent past activity, I noticed that I had filed a surprising number of item-not-received disputes. These were eBay disputes, though, not PayPal disputes. They were not bogus claims, either: I had genuinely not received these items. I don't know how or whether these could have raised any flags with PayPal; they don't seem to have done that with eBay at all.
At any rate, logging in from different locations and/or filing an unusual number item-not-received claims do not violate PayPal's Acceptable Use Policy.
