|
The complete step-by-step guide to get back to selling today!
| |
09-19-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
Like I said in my PM to you, there's no actual policy against selling ebooks. It's just not a fraud threat, at the moment. As soon as the guy switches to selling something bigger (if he does), he'll most probably be suspended pretty quick.
|
09-19-2007
| Banned
Threadstarter  
| | Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0% Longevity: 97% | | Quote:
Originally Posted by tcho Like I said in my PM to you, there's no actual policy against selling ebooks. It's just not a fraud threat, at the moment. As soon as the guy switches to selling something bigger (if he does), he'll most probably be suspended pretty quick. | Not a fraud threat?? So why is it a threat when we buy a ton of penny books but its not a threat to sell it??? Hummm contradiction
|
09-19-2007
| Junior Member | | Join Date: Feb 2007
Posts: 1,106
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 99% | |
It goes against any kind of common sense to allow something to be sold that is not supposed to be bought. I've countered ebay on this many times, and I have yet to be given anything more than a nonsensical response.
tcho - want to take a stab at it?
|
09-19-2007
| Banned
Threadstarter  
| | Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0% Longevity: 97% | | Quote:
Originally Posted by Modee I didn't examine the link (Chris Hanson has a tendency to post links that transmit your IP address to him when you click on them - beware), but maybe this guy's business is selling ebooks? So what would the problem be with that? | uhmm, Ip means nothing remember?? Anyone can get a Ip from a email, or just by visiting my website...
Business selling penny ebooks???? Suspect. It will take 100 or more ebooks just to make a buck
|
09-19-2007
| | Junior Member | | Join Date: Jun 2007
Posts: 20
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 97% | |
Thanks Modee, for the info.
Chris, Is Ip really means nothing to you?? But you will even post links that transmit IP address to you.
|
09-19-2007
| Junior Member | | Join Date: Sep 2007
Posts: 41
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
As some of you already know from a post in another area here, I had my feedbacks canceled after someone turned me in for 1 cent to .99 cent auctions. I purchased some and I sold some. I did not know this was against ebay policy, but ebay removed ALL the feedback, sales and purchases, so I don't think it matters if you are buying or selling, they remove them.
|
09-19-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
Just to provide some clarification on my previous post. I was a little misinformed about the ebook thing. Like I said before, I'm more in the SH side of TnS, and ebooks falls under CW. Oops
I asked a CW rep and they informed me that there is infact a policy about ebooks, but it's fairly new and not very well established at the moment. Basically, if it looks like someone's padding their feedback just using cheap Buy It Now ebook listings, they'll remove all the ebooks and feedback related to it. Who knew!
I passed on that account to the CW peeps so it should get removed/suspended soon hopefully. |
09-19-2007
| Junior Member | | Join Date: Sep 2007
Posts: 41
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
And what was the policy on e-books?
|
09-19-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
Community Watch and Safe Harbor, sub divisions of Trust and Safety.
CW deals with Listing Practices, VeRO, Infringement, Banned/Prohibited Items, etc. More listing violation things. SH deals with account violation things, such as PSUs (Previously Suspended Users), ATOs (Account Takeovers), High Risk accounts, Fraud accounts, suspicious activity, etc.
I passed on the one account, I missed that other one, but whatever, I'm not at work so I don't really care That's not a PSer btw. Just because they have 800 feedback and a purple star doesn't make 'em ****. They're probably going to start scamming soon and get picked up automatically anyways.
|
09-19-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | | Quote:
Originally Posted by Fantasies And what was the policy on e-books? | Just as I described it. Details I couldn't get, mainly because the friend I asked didn't know himself. Another team deals with it, and like I said it's fairly new so I bet the team that does deal with it hardly knows! lol.
|
09-19-2007
| Banned
Threadstarter  
| | Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0% Longevity: 97% | |
That ebook policy is kind of iffy. I mean I guess Ebay should allow sellers to sell ebooks but I don't think they should be allowed to sell a gang of Ebooks then start selling(high end) right after they get tons of feedback.But that i
Now maybe if they sell the ebooks and sale their main product at the same time that could fly.
|
09-19-2007
| Junior Member | | Join Date: Feb 2007
Posts: 1,106
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 99% | |
I don't understand why e-books are even allowed. Ebay doesn't seem to like them and they have no problems showing that when you purchase them. There really is good information out there, and so what if it serves a dual purpose. Ebay has become the "look but don't touch" e-commerce provider.
|
09-19-2007
| Junior Member | | Join Date: Aug 2007
Posts: 357
Thanks: 0
Thanked 38 Times in 3 Posts
Activity: 0% Longevity: 96% | |
Ebay needs to write their own e-book on how to screw up a good thing and how to really scam people and get away with it.
If anyone is running a scam session it is ebay.
I would love to see someone file a class action multi billion dollar lawsuit against ebay and name the employees in the lawsuit so we can all see the names of the people on the lawsuit. Now that would be cool to see who the jackass was that pushed the red button on you and me and a court ordered documentation of why and how they did it.
That would open some eyes up.
|
09-20-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
Oh goodie, more "class action lawsuit" talk. Well I'm one of those employees who suspends people, possibly even you!
How: Well we have this program (a few different ones actually depending on the task). We compile the necessary evidence and/or links to other accounts, check them off on a list or type them manually if necessary, input the proofs and build the suspension note, and hit the red suspend button. There is also the other program in which we just check the flagged auctions to make sure they are in violation, copy the proof required from the listing or check off the list to say what the violations are, submit them to the program and agree with the recommended action (except in very rare cases which require management approval to deviate from the recommended action).
Why: Well, it should be fairly obvious, you violated the policies and/or are suspected of being a scammer or potentially not being able to fulfill your obligations. Could also be member/feedback reports, unpaid items, links to other suspended accounts, etc etc. There is always a fairly legitimate reason however.
Anyhow, sarcasm aside, stop hating on the ebay employees who suspend you. Hate on eBay Inc. I've said it before and I'll say it again. We're just doing what we're paid to do. If we don't, we get fired! Saying things like you want to take the individual employee who suspended you to court makes YOU sound like the jackass. Besides, I don't believe you'd ever be able to take the individual employee to court, you'd sue eBay Inc, not Mr or Mrs CSR who's just following the company's policies.
|
09-20-2007
| Banned
Threadstarter  
| | Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0% Longevity: 97% | |
How does Ebay have the manpower to handle all of those accounts? How many people work on it at 1 time???
|
09-20-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
What is "it" exactly? There are around 3000 eBay CSRs employed in 3 major centers in North America, plus a few hundred to 'maybe' a thousand at various outsourcing groups around the world. This includes GS and TnS though. I don't know the breakdown from there. This doesn't include PayPal either, just eBay GS and TnS.
|
09-20-2007
| | Executive [VIP] | | Join Date: Jan 2007
Posts: 519
Thanks: 74
Thanked 41 Times in 24 Posts
Activity: 0% Longevity: 99% | |
well well looks like he went bye bye >=]
|
09-20-2007
| Banned
Threadstarter  
| | Join Date: Jun 2007
Posts: 1,774
Thanks: 0
Thanked 16 Times in 10 Posts
Activity: 0% Longevity: 97% | |
I guess Tcho wiped him out even though this person is till doing it... eBay My World - jpbrokers |
09-20-2007
| Banned | | Join Date: Aug 2007
Posts: 103
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
I told you I didn't pass that account on, only the other one |
09-21-2007
| Junior Member | | Join Date: Sep 2007
Posts: 41
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 96% | |
tcho - I have a couple of questions for you. You mentioned in a previous post that a person's account may be suspended due to poor feedback. There is someone I have been watching on ebay who clearly rips people off left and right, he pulled a scam on a friend. Bad feedback is left, this person obviously leaves a negative in return just to get get even, and I am guessing to give himself some leverage to have the feedback mutually withdrawn. He has sold 3,000 - 4,000 items, has about 150 negatives, plus the mutually withdrawn feedbacks, which total to around 300 together, and around 125 neutrals. His negative feedbacks are the same complaint (he promises money back guarantee and doesn't honor it). Yet he still lives and thrives on ebay, how is this possible? Even with 3,000 positives, 150 negatives is not a good rating. Where does ebay draw the line? Other people are getting their accounts suspended because they forget to update a phone number. But this guy is clearly ripping people off and he sails right on by. And yes, he has been reported to ebay, yet he still lives. Is it based on the high dollar amount he brings to ebay by having so many listings in such a short period of time?
| | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts HTML code is Off | | | |