Need advise hit with rolling reserve black friday
I havent used my Ebay or Paypal account much but over the last 3 weeks we did about 15k in business.
Dreading the unforeseen I started transferring most of the 5k out of PayPal into a Bank accounts then pulling the cash. In a matter of 24 hours I was hit with the Bull**** we are looking into your account due to possible malicious activity. After making about 10 calls to paypal on Thanks giving Day we found out it was due to the amount of money going through our account and also because we were selling some imported software, this is what we were told. They really had me stuck I had 15 auctions running and I coundn't do anything with my account.
PayPal Asked for:
Vendor Contact names and numbers
Invoices
Tracking Numbers
And verification of our bank account.
We Have 300 Ebay transactions 100% Feedback
No PayPal Disputes
Only 1 PayPal Dispute in 3 years that was about 2.5 years ago
Mid day Friday we got a call from Paypal saying they were putting a rolling reserve on our account and keeping 1/2 of the balance. The rolling reserve money would be held for 45 days @ the rate of 15%. I tried negotiating with PayPal about the 15% but of course had no luck. I wanted to know if there is anything that can be done to get rid of this or how people are working around it. How does Paypal have the right to ask to see your personal information and almost dictate how, when and what your doing and selling. I am so glad I found Ebay Suspension Forums!!!! I was thinking about buying EbaySteth but I dont know if it will help me much at this point.
I would really like to hear from some people about what have could have been done to avoid this or how I can work around this. The more I sell on Ebay the more I hate Ebay and PayPal. Everything really benefits Ebay and paypal and the seller. I do have a direct phone number to this department if anyone needs it.
Anxiously Waiting to Hear Back From Everyone
Last edited by Uncle Billy; 11-29-2009 at 07:33 AM.
Reason: added some
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