ok, more info - good.
so the pp account is suspended, not surprised - paypal may well try and get money from seller to refund to you, as the evidence is there from all these buyers.
Let me give you examples, Ive been in this situation as a seller, where I thought I didnt stand a chance, there was tracking but buyer said there was nothing inside box - I won dispute because my account was clean, with no other complaints and pp even fought credit cad charge against me, why? I bet you this buyer had tried this before, and that was a strike against them. So all these complaints Will make a huge difference to your case..
you always have the small claims court route too, thing is that we need to hope these are not f a ke details he has given to pp.
what a thicko doing a round robin email to all of you!
you still havent said what youve said exactly to paypal, assuming you said empty box - normally that would not be something paypal would listen to from one buyer BUT when it is a few others - I think you stand a much better chance.
It seems in these circumstances you did the right thing in telling the truth to paypal, but as I before another way to counter the empty box scenario is to say item not as described, money gets held by pp, return it and get refund..
good luck
Last edited by oompaloompa; 01-31-2010 at 01:24 PM.
|