 Re: Account deactivated in accordance with section 3...but in US only
Quite normal once your USA activated they will restore uk aswell Quote:
Originally Posted by chris100  It's just got deactivated. I only had the option to pull out a few hundred so i left it. Was hoping for a few more days....or 2 weeks.
They say i have a separate account which is linked to mine. They name it as my account that has just been deactivated! Read others have had similar...typical Amazon jargon.
I assume it just means the US shop is deactivated and will need to be activated to get UK shop back.
It reads....
"Why is this happening?
You have a separate account 'JohnDoe' which was enforced for violating one of our policies. As a result, you may no longer use the 'JohnDoe' Selling account to sell on Amazon.co.uk.
How do I reactivate my account?
In order to reactivate this Selling account, 'JohnDoe' please follow the below steps:
1. You must first reactivate the account associated with 'JohnDoe' by submitting an appeal. Please follow the instructions in the communication received for that account.
2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, 'JohnDoe' by using this link: //sellercentral.amazon.co.uk/performance/notifications. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.
What if I don’t own the account – JohnDoe ?
If you believe you do not own the other account, please follow the below steps:
1. If you once owned the account/were a rights owner but no longer own it/no longer have account rights, please submit an appeal following this /sellercentral.amazon.co.uk/performance/notifications and provide supporting documentation to show that you no longer own it/no longer have any relationship to this account. Supporting documentation may include sales deed, purchase agreement, or business transfer agreement, contract termination, etc.
2. If you do not recognise the above account and believe this de-activation was in error, please submit an appeal following this link: //sellercentral.amazon.co.uk/performance/notifications and confirm that this account does not belong to you. If we cannot substantiate the claim, your account will not be reinstated and this account will not be allowed to do business on Amazon in the future.
What happens if I do not send the requested information?
If you do not provide a valid appeal, or choose not to appeal the deactivation, after 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon. We will conduct a separate investigation to evaluate your account and if we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies that protect our customers and selling partners, we may withhold some or all funds in your account.
Regards,
Seller Performance Team | | 
