Buyer filed non-receipt dispute, tracking info not updated in 2 weeks
I had a few vero products, sold them and buyers paid for them before vero cancelled the listings (so buyers were notified the listing was cancelled). One guy immediately opened a Paypal Non-receipt dispute. So I told him I would either refund his money right away, or mail him the item. He says he wants the item. So I mail it Priority Mail. It has been 2 weeks, and the claim is still open, and the tracking info says (not updated) since April 2, but shows it arrived at a Post Office Box on that date.
Is this normal? I've never had this happen, a package just sit in a post office unclaimed, I guess? Is the buyer trying to play me?
Thanks.
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