Ebay suspended me because they had earlier suspended my father!
I was wondering if anyone could help with the following problem, or point me in the right direction.
I have been a member of ebay for many users under the username 'kneale9'. Unexpectedly, on 19 September I tried to log on to ebay's website and it advised me that I had been suspended " because our records indicate that it is associated with the following currently suspended account: fazackerley_faragher".
'fazackerley_faragher' was my father's account and he was suspended around a year ago and I have no association with that account at all. I have emailed ebay on numerous occasions stating that it wasn't my account, but they always say that the two accounts share certain information, but they can not tell me what they share. I know for a fact that they will share the same surname (he is my father) and the same address as we all live in the same house! Coincidentally, I am moving into my own apartment soon, which would have probably stopped this whole thing from happening in the first place, but I cannot change my address now as I am suspended. Nothing else would be the same, he is 25 years older than me!
They have told me that I must email them from the address registered for 'fazackerley_faragher', but I can't because it wasn't my account and I don't have access to my father's email or that account. I have emailed them several times but keep getting the same robotic answers and after my fifth or sixth email they stopped replying altogether!
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