Buyer filed claim against me with pp!
Since I got suspended yesterday, still not exactly sure why but I faxed over information again to Ebay so I'm waiting to see what happens?
I knew that some CROOKS would try to rip me off once they saw I was suspended, well as soon as my Ebay account was suspended yesterday, a woman files a claim with PP, "Item not Received", the item WAS received on July 7th, tracking uploaded to PP & Ebay!
I even gave her a $10.00 partial refund since she complained about the shipping time which wasn't long AT ALL, especially due to the 4th of July weekend.
She gladly accepted the refund, left me Positive Feedback.
She apparently received THE email that Ebay sent out to all of my buyers from the last month stating that if they purchased something from me to FILE A CLAIM to get their money back! Real freaking nice that they are ADVISING customers to STEAL from sellers! Ugh!
She apparently TRIED to filed an "Item not received" Dispute (crook that she is), it was closed out immediately since the tracking information is uploaded on PP & shows as delivered.
So then, she goes ahead & files an "item not described" dispute, I called PP & notified them of her fraudulent claim & they are investigating it now.
I was told that they will suggest she send the item back, I don't want the damn item back! It's a pricey facial serum, that was brand new & she has had the item for 10 days!
I'm sure she has been using it! What do I do? Am I going to get screwed over here? |