Signature Confirmation & PayPal Seller Protection PayPal Seller Protection
I sold an item in the $500 range on eBay recently. Buyer paid through PayPal...
I ship the item out with Signature Confirmation through USPS and I even Print the shipping label through PayPal shipping using the buyers Verified address from the transaction details page.
Several days pass and the tracking shows Delivered and Signed for but the signature is not the name of the winning bidder...
The Buyer contacts me 3 days later and says he never got the package. Says the name that the tracking shows is not his name and he has no idea who it is. Says USPS must have delivered to the wrong address...
Ok, so Am I Protected?? Or will PayPal give him the $500+ back if he files an Item Not Received claim?
Sure, I have proof but the signature is NOT his signature. It's a different name. Perhaps he signed a different name on purpose? who knows.
I had the USPS e-mail me the Record they keep of the Delivery Address + Signature from the person who signs and guess what... The Information on the form is IMPOSSIBLE TO READ. I'm not kidding, it's just a scribbled address that you cannot even make out, same for the signature. Very Strange.
I wonder if I'll loose the claim (if and when it comes) because PayPal will say the Signature is not that of the Buyer but someone else?
I'll let you know what happens. PayPal Seller Protection
Last edited by aspkin; 05-16-2018 at 11:39 PM.
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