I have Tried Many times to reinstate Old Suspended Accounts ALWAYS FAILED,
HOWEVER,,,Ebay NEVER sent me the letter that you Posted,,,,They ALWAYS say something like: "upon further review your account will remain Closed"
This letter Indicates that there MIGHT be a chance.
I would respond.
I Would tell them Something like that you got the Headsets from a NEW Supplier that because of this purchase of headsets you found out that he was selling defective goods, and how you have learned your lesson and that now you Personally check the functionality of the products you sell,,Blah, Blah, Blah----I Assure you it will NEVER happen Again...
DO NOT TELL Them where they really came from,,,,DHGate is the Instant Death of an Ebay account.
I would try something like that,, It will only take a few minuts, Who Knows??
But by the same token I would NOT get my hopes up.
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