... paypal reverts a payment b/c "Unauthorized use of account" - how to handle it?
Hi,
not SNAD or Non-rec,
they reverted a 300$ payment claiming the user reported Unauthorized use of his account, that he did not autorize that payment...
they ask for tracking, and other things...
I have a series of e-mails where user shows satisfied for the item received
I have the tracking number, but it still does not show up in USPS site (international sale, south america to USA)
anyway, emailed the guy to see whats up
Let's asume here no bad intentions by the user ( 9 years client, very reliable)
What could be the reasons that triggered this reversal?
Maybe it was an automatic thing?
thanks
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