Please help, problem with unpaid ebay fees
Hi guys,
Basically I sold an item on ebay for around $2000 with no problems, item was sent and received within a week (to US). However now buyer is saying that the item is damaged and wants a refund. Now firstly, I dont understand how the item was damaged because it is of cloth material, there are no hard components to the item. I also had covered the item in bubble wrap (which I believed was unnecessay but I did it anyway) so I simply cannot see how the item is damaged. Seller has said one part of a threading is coming apart and requires a full refund, she has also escalated the case through to ebay. I have asked her to send me some pictures of the damage which she has refused, knowing ebay and their unjust resolution decisions, I know they will end up refunding her the full amount, which is really unfair. Just sounds like she saw the item, tried it, decided she didnt like it so wants a refund. I am feeling rather upset because I dont have that money anymore, I used it to help pay for a payment for my mortgage of my new house.
So, I've read some things online and have changed all details on my ebay account (stealth) and have closed my paypal account. Cancelled my cc and cancelled my bank account linked to those accounts.
Can anyone advise me of what will happen to me now?
Thank you so much for listening, I realise this is very long!!!!!
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