"I am sorry to inform you that, since we have limited access to the tools, we are unable to check the reason behind suspension"
...eBay can be so ****ing stupid sometimes. How can they just suspend people for no reason than tell you "we can't figure out why we suspended you". It's like "Hey you're suspended...but I don't know why...good luck!"
Had to get that rant out of the way. It seems like a random identity check. As soon as they receive your information and get around to it you'll probably be reinstated. I would keep calling or e-mailing to make them hurry their asses up.
__________________ “You have to learn the rules of the game. And then you have to play better than anyone else.”
-Albert Einstein |