Paypal Problem!!! What The F Is This?!?

[paypalblows07]

I just got this email from paypal (have NEVER gotten this message before). Obvously did not click any email links, logged into paypal and ITS LEGIT!! This guy bought items, already recieved them and now paypal just takes my money bc of a dispute?!?! Arent the required to investigate disputes?!? I emailed this guy and will continue to do so but what is up with this, have any of you seen this or are you aware whats going on? They didnt just hold the funds, they completely reversed them!! This is long after the guy got his goods!!!

"We were recently notified that a payment you received was reversed by the buyer’s bank. A bank reversal can be requested by the bank itself or the bank account holder.

As a result, the following transaction has been reversed:
Transaction Date: Oct. 30, 2007
Transaction Amount: $21.98 USD
Buyer's Email: *******@aol.com
Buyer's Name: ****y F****
Your Transaction ID: ************V

PayPal is committed to maintaining a safe environment for its community of buyers and sellers. In the future, you can help protect yourself against claims and reversals by following the guidelines of our Seller Protection Policy. For more information, click the User Agreement link located in the footer of any PayPal page.

Sincerely,
PayPal "

[aspkin]

It seems either the buyer did a chargeback to Paypal which they take the money from you, or the buyers bank did. It's sad really, you can't do anything about it. Think of it as the cost of doing business.

[paypalblows07]

Originally Posted by aspkin

It seems either the buyer did a chargeback to Paypal which they take the money from you, or the buyers bank did. It's sad really, you can't do anything about it. Think of it as the cost of doing business.

How is it possible that I cant do anything about this? If you do a credit card chargeback or anything like that dont they have to contact both sides before they just reverse the charges? This makes no sense.

[imjustme]

Credit card chargebacks are a one-way thing. The buyer disputes it and they get the money back. It's up to you to then prove that they were wrong and try for the company to resolve the chargeback in your favor.

[paypalblows07]

Well,
I'll just threaten him with further action and since the charges were reversed by him through his bank, I will let him know that my lawyer will be contacting his bank to let them know of a fraudulent claim. Its worked before...

[vers0]

Paypalblows07,

The other way to get this person back is to get them suspended 4 life. Its takes awhile but I have successfully taken down 2 accounts for issues similar to this. Things like that is the only reason I resort to a measure like this. If someone is not happy with a product, then that is different, refund the money and move on.

[Jonas]

Tell paypal that reversing a charge saying it wasn't authorized is a violation of their TOS and bug them to suspend the buyer's paypal account. Call them if needed. Hell, tell paypal they should let you keep the money and give the buyer a negative balance so once the buyer refills money on their account you get it back.

By the way, echeck chargebacks = you have no chargeback rights. That's why people off paypal usually don't take echeck.

[aaa1]

Originally Posted by imjustme

Credit card chargebacks are a one-way thing. The buyer disputes it and they get the money back. It's up to you to then prove that they were wrong and try for the company to resolve the chargeback in your favor.

Yeah, but in credit card chargebacks, the buyer has to send the item back to you and have proof that they mailed it and it was accepted (ie signature). Buyers cant get their money back unless the item has been returned.

[Jonas]

I've only gotten chargebacks where the person claims it was unauthorized. First time it wasn't delivered to billing address so I made them have to do that. Second time it was to their billing address to the cardholder's name. Cardholder flat out lied and ripped merchants off. Now I make everyone sign for it. I still ship to foreign where I get nothing, but foreign people haven't ripped me off whereas Americans do.

[jimmymac99]

Legal action for 22 dollars ??

Good luck buddy, just eat the loss, or stop selling

[aspkin]

Originally Posted by Jonas

Tell paypal that reversing a charge saying it wasn't authorized is a violation of their TOS and bug them to suspend the buyer's paypal account. Call them if needed. Hell, tell paypal they should let you keep the money and give the buyer a negative balance so once the buyer refills money on their account you get it back.

By the way, echeck chargebacks = you have no chargeback rights. That's why people off paypal usually don't take echeck.

That's why you wait until the eCheck clears before sending anything...

[wmugrad05]

If you start the process of transferring money from your paypal to your bank account can that transaction be cancelled if someone did a chargeback?

[ebayhateluv]

FYI-- just had 2 ppal accts limited-- in the process, they reversed the cash transfers i sent to myself, as well as 1 to a legit seller for a $50 item... i just sent him an email to get his address to send him a money order-but has anyone ever heard of this? wonder why they reversed his? he is 10-12 states away from me.. item was legit ebay item i bought- we exchanged fb,etc... their verbage--was to maintain safe trading environment, etc,etc.

[Chris Hanson]

Originally Posted by wmugrad05

If you start the process of transferring money from your paypal to your bank account can that transaction be cancelled if someone did a chargeback?

They can do whatever they want if you havent noticed that by now

[rapunzel_01]

what can ya do....