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Originally Posted by pod That blows. I cant stand buyers that think delivery is almost overnight [How anyone with even a small IQ could think that is beyond me]
But rsot is right. Its asking for trouble. Will look like a dine and dash to PP. TRY real hard to work with buyer VERY politely. Explain shipping times and also try and explain how hard it is on your account and see if he will remove it. Sometimes they just need their hand held a little. Sometimes
No tracking? That would help if he sees its on the way | I had shipping times and methods clearly displayed on my listing description. Why people don't read anything is beyond me. When I buy crap off eBay I read the description like 3x over to make sure of everything.
I did explain it to him that it would take 5-10 days and asked him to be a little more patient. He seems to understand now. None the less, he said he'd keep the dispute open until he got the item.
Unfortunately there is no tracking. I use stamps for all my items because we have no good rates on tracked letters from Canada Post.
The only thing I could think of is Canada Post Registered Mail, witch is like $8 to Canada and a whoppin $12 to the US.
Plus when I use stamps, I avoid custom inspection and delays. So shipping time to the US is 5-8 days. 95% of my customers are from America. |