Subject: Re: IV%MM0001 FPA NOTICE: eBay Registration Suspension - User Agreement - Abusing eBay -
XXXXXXXX@aol.com [#US &MC052 ?00 ] (KMM27ZZZZZ3%90VXXXXXX0KM) Received: Dec-XX-07
From: eBay Customer Support Expires: Jan-20-08
Dear XXXXXXXXXXXXX,
Thank you for writing eBay in regard to your suspended account.
Your account was suspended under the "Abusing eBay" section of the eBay
User Agreement. This section states that eBay may suspend a user's
account if we think that the user is creating problems (legal or
otherwise) or acting inconsistently with the letter or spirit of our
policies.
To have your account considered for reinstatement, please fax us both of
the following:
- *Completed* Request for Reinstatement form (To be processed, the form
must include the User ID and email address of the suspended account that
you're appealing, as well as a working phone number.)
- Copy of your driver's license or other government issued ID with your
name and address clearly visible
Also include *one* of the following:
- Copy of a recent credit card statement (copy of the actual credit card
is not acceptable)
- Copy of a recent bank statement
- Copy of a recent utility bill
To print a copy of the Request for Reinstatement form, go to:
eBay.com - SafeHarbor Request for Reinstatement
***Important***
All contact information listed on the documents that you submit with
your appeal must be consistent with the contact information listed on
your registered eBay account. If any differences exist, you must provide
an explanation for these discrepancies, as well as documentation that
confirms your explanation.
If your eBay contact information is your work address, please send
official documentation to validate this.
***Important***
Be sure to include the User ID and email address of the suspended
account that you're appealing on the Request for Reinstatement Form. If
your fax doesn't contain this information, we won't be able to process
it.
Please fax all documentation to:
eBay
Attention: Abusing eBay Appeals
U.S. Fax Number: 1-877-349-1798
International Fax Number: 001 + 801-545-2700
Please allow 48 to 72 hours for your request for appeal to be processed.
Sending us an email before that time may delay your request.
***Privacy Note***
Any documents submitted to us will be destroyed after the information
has been reviewed and verified. If you're concerned about including your
credit card number, you can black out all but the first and last four
digits. However, your full name and address must be legible for us to
process your request.
To review the eBay User Agreement, go to:
Your User Agreement
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Jerec
eBay Customer Support