Hi, I'm new to the forum-another EBAY victim
I'm new to the forum...another victim of EBAY. I was a Top Rated Seller and a Power Seller until EBAY initiated their new seller rules. Suddenly, all my listings were closed and my account indefinitely restricted. I had more than 3 open cases in the past 12 months...I haven't had any cases opened in 7 months. These were cases opened by customers who didn't contact me first with issues. Also, this was in the first few months that I became a seller. The cases were resolved and closed, but EBAY said that it doesn't matter. I also explained that sellers have no control over buyers opening cases; what is important is how they are resolved. EBAY again stated that it doesn't matter. If you have more than 3 cases opened in 12 months, it's too many. I was so upset. This is the season when sales are higher, and much needed. Now, I don't know what to do. I need the money, especially now. Help!
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