Listings pulled / removed due to "excessive shipping"

[Jonas]

Announce in big at the top of of your listing this entire rant. Put a border around it and make it all explanatory how you're treated unfair by trust and safety. Make sure customers know you'e undercharging and if T&S tries to pull it again, they might look at the rant.

[Ballsack]

Raise the price. You should be fine after that.

[JackNoMore]

I'd sure like to know what you're selling. Has to be computers, cars or something...but I've NEVER seen a car start at 1.00 with no reserve. I don't look much at computers though. Artwork maybe? Just curious.

[JackNoMore]

I must not be doing it right then or something. I've tried a few low price starting auctions and they never really performed. Perhaps it's the category. No details are necessary. I was just curious. It's not like we could figure it out by the item anyway unless it's REALLY specific. lol

Speaking of which, did you ever try listing those same items just on your site at a fixed price? How'd that work out. I recall you mentioned you were thinking about it.

[jimmymac99]

put Other as for shipping and describe what kind of shipping you are going to have in your listing.

I had items I was selling for 40 bucks but since it weighed 20lbs shipping wasn't cheap. On average it was about $25 my cost before packing. So I used 29.95 for a 40 dollar buy it now item. Never worked until I put other and described what type of shipping method I was using in the auction. Worked fine.

[Chris Hanson]

Yep, i did the exact same thing too. Listed other under shipping

[aaa1]

Oh my gosh! I listed this item, that was absolutely authentic, put all the proper photos etc. to prove it to not get Vero'd. So I didn't get vero'd... I got pulled off of EXCESSIVE SHIPPING FEES!!! I charged $18!! This is actual cost of shipping plus insurance! Is someone messing with me? So I tried to relist it and eat it on the shipping cost, and now I can't relist it because they only let you list a certain brand name a couple of times. I AM SO FRUSTRATED!!!

[Chris Hanson]

either a buyer or seller is turning you in. probably multiple buyers/sellers. it may be a competitor more then likely. they have slick ways to get your listing pulled.

[Quickie]

Just my own 2 cents:

There will always be idiots who feel like "just put a first class stamp on it dude!" and these guys will complain for any S&H over a dollar.

Since the introduction of the star system, if one buyer wants to give you less than 3 stars for any category, a popup window comes up asking him what his complaint is. A psychotic moron will not pass up this opportunity to vent.

As soon as he enters a complaint in that box, your account is deemed in "Failure to Perform"

[Jonas]

I sometimes sell inexpensive items. Dilemma for these:

If I sell 99 cents with reasonable shipping then I won't have tons of e-bay fees, my items will generaly sell, but I won't make a profit

If I sell 99 cents with $9.99 shipping then I won't have tons of e-bay fees, I will make a small profit, my items will sell okay, but I'll get people pissed about shipping costs affecting my feedback and star ratings and sometimes just getting mad

If I sell $5 and reasonable shipping then I'll be spending way too much on e-bay fees per item, I won't make a profit, and items won't sell very well

If I sell $9.99 and reasonable shipping then I'll be spending way too much on e-bay fees per item, I will make a small profit, and items will be really hard to sell.

[LoveEbayNHateEbay]

This is the same situation I have been experiencing. Low price and high ship seems to work for others. But, it seems to affect my score. But, since it is not my score that pays the bills, I decided to follow suit. But, combine shipping and take the hit when someone buys more than 1 item from me. Since I am not selling vero items, sales are sluggish anyways.

[Jonas]

How much are you able to get away with on charging for shipping?

eBay seems set to jack up people who gouge on shipping. They'll be making people with low star ratings on shipping prices have their listings not show up and maybe ban them.

One thing left that ebay hasn't dealt with is the combined shipping. You can give terrible combined shipping or none at all and ebay won't mark you down. I prefer to give lousy combined shipping like 10% off. I prefer 10% since it looks vaguely like it's something. People in China I see do 5% a lot.

[ytl]

any methods I can think of are not great, because you end up getting on the buyers nerves. And that will of course, affect DSR

[thelizardking]

I gouge to cover fees ebay/merchant account...but buyers don't seem to care...I could use $3 and get a decent rating and someone else could use $7 and get a good rating for the same item...they will pay the same final price but don't seem to care as much about shipping in my experience...

[ebayhateluv]

HI, JOnas.. That does not work for me personally. Maybe because i use ups anyhow?
So, my shipping starts at like $7.99..
BUT.. Yes, its a Problem with combined, not from the standpoint of pricing, but Ive been stung in the past for combining like this:
a.) When you ship say 5 items, they say they only got 2 or 3
b.) when combined--I just had a case where a lady bought 17 items from me, total was over $1900--she had 2 items, she said were different colors/shades than in my photos---so she files a pp dispute..
--The 2 items totaled like $110, but now pp has $1900 tied up..
** I Personally do not like combining shipping.. I would rather ship seperate, then give them something for free-- or I offer buy 3 get the next one shipped completely free..
Just some input..

[Jonas]

eBay says on http://www2.ebay.com/aw/core/200803240910422.html that now shipping is graded on a curve. That sellers have to charge less than everyone else (and too many people now are undercharging on shipping as it is) or they get penalized for charging actual shipping or not undercharging enough.

[twdell]

i have been afraid of this for a very long time, because i sell items that go for about $10 on one of my accounts. to avoid paying ebay as little as possible myself, and most sellers who sell what i do charge very little for the item, and shipping is about 80% of the total cost. ebay's new policy makes it look like they are watching out for the buyer, but really they know they are loosing revenue because they can't get a cut of the shipping cost.

[Jonas]

twdell well I'm quitting that on all my accounts in early April purely because of the feedback changes. But this change now appears to be trying to get sellers to undercharge on shipping.

eBay's shipping policies stink. If ebay cared about buyers and sellers, they would encourage sellers to give good combined shipping as a discount, but ebay instead encourages undercharging on shipping for single items and then encourages overcharging on combined shipping. Plus ebay doesn't give separate combined shipping for different types of shipping options and foreign vs. domestic.

[Ballsack]

What ebay should actually do is force all sellers to offer free shipping to buyers.

[twdell]

all the would do is inflate the price of the item itself. i know i would be starting my auctions out higher to cover shipping. shipping costs me over $1,000 a week.

[Jonas]

If sellers have to give free shipping then buyers lose out on saving money by combined shipping.

[twdell]

one of my acounts relies on buyers buying multiple items, so yeah that would hurt both the seller and buyer.