Amazon buyer changed his mind
Hi,
I sold an item to a buyer last month 13th Dec now after a whole month the buyer is telling me they want to return it because the bought a similar item and don't want two of the same.
Do I have to accept this return? because the buyer said the item was non defective and only changed his mind.
My return policy clearly states within 3 business days only.
Can somebody advise me here as this is very annoying.
Also I don't sell alot of stuff so will this put my account in the negative as I will have a hight refund rate after this.
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