Can i get my account back? i am new to ebay.

[alemaocruz]

Hello guys...
I started to shop on ebay about a mounth and half ago.

I am from Brazil. And here we have a site similar to ebay, that is called mercadolivre (MercadoLivre Brasil - Onde comprar e vender de Tudo.) .. Ebay has marketshare of this site and they are partners... So... i bought in this brazilian site a cdkey from microsoft - windows 7 ultimate.
This stuff i bought is original, it works fine, and i am using in my computer... So i decided to sell 1 serial key on ebay. When i sold 1 cdkey, i just bought one on the brazilian site to resell on ebay... The guy who bought sent a email for me and told me that he was happy with the key...

But who was unhappy was me, because i got an email message from ebay saying that i got SUSPENDED !!

Can someone with more experience tell me if i could get my account back?

They say in the email that i have to confirm identity , adress, and that i own the product.

If i can prove that i bought a few days ago in that site the cdkey, is it enough ?

I just sold one cdkey and that was it, i didnt announce a lot of cd keys like others sellers...

Is it forever? or can be a time suspension?

THANK YOU FOR READING AND HELPING ME OUT.



REGARDSSS FROM BRAZIL

[rsot]

Unless you have the ID documents - and EVEN then you are not guaranteed - then you can push for reinstatement but it's not automatic. Since you are selling cd keys (digital item), eb ay and pa yp al don't like that so I would say your account is done.

Get eBay Stealth and start anew. Welcome to the forums and all the best.

[alemaocruz]

im happy to say that they accept my fax with the attached documents and now i am back on ebay

they did it fast, after 4 hours from the time i sent the fax i had it back.

thank you.

[GreenBean]

Congratulações!!!! Grande notícias!!!!!