You have to call sometimes to get them to flip the switch back to fully on. Its not automatic.
Two things on calling:
1. Have all the info from account in front of you so if they ask questions you know the answer
2. They are really nice to deal with 90% of the time. Surprisingly so. I call them all the time and the staff is actually great
I know its scary as hell calling them. But try and get yourself as calm as you can and call away. Be friendly and chatty, but don't kiss ass. Try and talk just like you were calling your real bank. Factual and pleasant.
Just tell them you sent the info, received an email saying all was well and ask whats next [Just like a real person would do]... They will hook you up I'm sure
If the worry is them wanting more info, they either will or wont. Not calling wont help and account will sit like it is
Good luck
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