Hello,
I have already posted this dilemma in an alternative thread, but it was titled "policy warning notice." I figured creating a new one relative to my subject would do it justice.
Anyways, here's my problem. I sell Software on Amazon.com... My account has only been active for about 10 days or so and I just recently began selling a crap load of product.
When I initially started selling, it was all great. My biggest concern was the 14 day waiting period and actually having the time to run to the bank (lol). Now, my concerns have escalated to worrying about "time," "the 14 day hold," and now an "account review!"
Here is the email I recently received:
Hello from Amazon.
We are writing to let you know that we are conducting a review of your selling account. During this review, your funds will be temporarily reserved in your Marketplace Payments account.
We conduct account reviews in support of our commitment to improving the customer experience. These reviews are intended to ensure the timely shipment of orders and compliance with our selling policies.
Please continue to fulfill orders and list only items that you are able to ship by or before the promise date.
For information on how you may be able to expedite this review, search on “Velocity Limits and Account Reviews” in our seller Help.
We will notify you via e-mail when our account review is complete.
We appreciate your patience and cooperation.
Regards,
Seller Performance Team
Amazon.com
http://www.amazon.com
After I received this email, I was in shock!
I didn't know what to do! After reading so many horror stories about Amazon unlawfully stealing seller's money and closing their accounts, I was in dire need of consolation. So, I turned to Aspkin. This website has really helped me cope with the fear of losing my account and my funds. Thank you!
As for staying on topic, what do you guy's think of the following email? It's been nearly 3 days since the initial statement and I'm assuming it'll be a 30 day review.
I have 1 positive feedback, with several other members promising to fulfill my requests as well.
Here's my main question: Do you think my account will be reinstated after 30 days with only 1-5 feedback's? Or will they extend upon the 30 days until I acquire a more established seller background?