Another Fine Ebay Selling Moment--You gotta Love it!!!
I just had to share this one with everyone...has anyone else had this so blatently happen???
Get home today to an email from ebay and paypal. I haven't sold in about 2 weeks since this last sale.
Buyer received item Jan.2--according to signature confirmation--remember that--signature confirmation.
E-mails today thru ebay and says "Where is my item--why haven't i received it yet"? Following that is another email from paypal where this buyer has opened a dispute claiming never received items.
Heard 1st time from this buyer anything regarding this "alleged" non-receipt of goods and in the same breath, they instantly file a dispute with paypal--whatever!!! I already had the money out of the account so it just went to the negative till they figure it out--no problem!!
So, I have to laugh--with EVERY package, I put signature confirmation on it--nothing ships without it--it was also sent Priority mail and Insured too--have all receipts plus online confirmation. ALWAYS put signature confirmation on it people--you just may need it one day!!
This package had attempted delivery at the residence 3 days after shipped--notice was left--8 days later it was re-delivered--personally signed for by the buyer in their handwriting and even had to handwrite their address in. 2 days after personally signing for this package--they dispute to Paypal they have not received the package--COME ON!!!
I have all complete online tracking every step of the way right down to USPS just emailing me a snapshot copy of the personally signed delivery receipt---amazing they don't have that package huh?
Immediately called Paypal--oh joy--sent the appeals office all the info and copies and all correspondences with the buyer that I had today since 1st time of learning of this. Re-checked the name,shipping address, etc. from the forms they signed when they received the item against their verified address confirmed Paypal account---what do you know, it's the same person.
The item was tracked every step of the way, signed for by the BUYER themselves, and received. Now, they email 14 days later where's my item and file a paypal dispute.
When I emailed them all the copies from their USPS tracking and photo-shot of their handwritten signature, I get the old email back--"I really don't have the item but I will cancel the Paypal dispute". Too late--all copies of this already in paypals hands!!
How seriously desperate are people?? What the hell did they hope to accomplish there??
I'm reaching here but i'm guessing this one's going my way!?! Funny thing is they had 100% Feedback and is 95% a buyer--what the....?
I can't wait to see the feedback they leave--stupid me already left them glowing feedback--you know, reaching for the same.
Does anyone know if this blows up in their face if paypal or ebay will do anything to their account because of this or will they move on to the next victim? Don't have any experience with this and was curious if they had any ramifications for this little stunt.
Just had to share!!!
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