Need help with odd dispute situation
Hi all, thanks for looking at this thread. I've never seen this before and I honestly don't know what to do. Here is what's up. I bought some stuff from a seller about 45 days ago. I waited 3-4 weeks and when nothing showed up I opened an item not received case.
Everything was going as usual until a couple of days ago...Paypal requested me (the buyer) to submit some documentation backing up the claim. I don't understand what they want from me...I didn't receive anything and I don't know what they are expecting me to show them.
The seller did provide a tracking number (finally) and it shows delivered, but I swear I did not receive anything (I'm not one of those people, I'm a seller on eBay myself) but there was no signature confirmation on that tracking number and the value was over $300.
So if anybody has any clue what I should do, I would be very thankful
PS: THey say I need to provide it by tomorrow and if I don't do anything the case will close, so any and all quick answers are appreciated. Thanks!
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