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Old 03-23-2011
JoshA JoshA is offline
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Default Help with SNAD Claim through Paypal please

First of all thank you all for this great forum. I try to add my experiences on here too, but now I need your help with something.

I few days ago a buyer contact me to sell him an item I was offering on Ebay for a buy-it-now-price. I agreed and we made it 350 which was a good and fair price.

After they have received their item they almost immediately told me they didn't believe my item was authentic. Now before all the shouting begins, I have purchased this item with my girlfriend in a boutique and I have the receipts and everything for it, which I thank God did not send along with the item.

Now I offered the buyer if they were not pleased with it to return the item to us and I would refund him after inspection.

I received an email back saying they'd only return the item AFTER I refunded them, which I obviously didn't agree to.

Today they filed a dispute with Paypal. I logged in, entered my part of the story and escalated this to a claim, having attached original receipt and proof of delivery to the claim.

What are my chances of being favoured now?
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