Welcome, be sure to read the book a few times, then everything around the forum should be clear. If you have any questions feel free to ask, thats why we are here, we all need help sometimes. Good Luck!
I think you will find your business will be running better than ever.
Thats what happened to me when I found this place - I instantly became more professional and put more effort into everything - one a strange note, its actually made me a better more composed person!
But saying all that, I am bit of a weird one.
I wish you the best of luck my UK friend... I'm sure we will bump into one another on here again..... peace
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