Raise a HELP DESK ticket about downloading. aspkin will attend to it for you.
Yes, it is possible to get back to ebay. 
Takes time and not uber long posts to do it 
I joke to a point about the long posts. 99.9% of us have been in the same place. When my accounts went, I was very down emotionally.
In this forum, I found the answers and more.
So Welcome to the forum and to your chance to beat ebay. The URL below is the subscribers' area. I suggest you make your posts there with any questions. http://www.aspkin.com/forums/subscriber-discussions/
Have a read of the site, start taking notes. Then make a plan of what you think you can/should do. We'll help fine tune it.
Feel free to pm me .
__________________ REAP WHAT YOU SOW. LIFE IS SO NOT FAIR. | 
