Look at the feedback, but pay special attention to the NEGATIVE feedback. See what the negatives are claiming. Some negatives are left for silly reasons, for example the buyer expecting 3 day delivery from China to the USA. Simply not realistic.
Others can be more revealing. Customs seizures are a bad thing. So is low quality merchandise.
It is a judgment call, you have to use some common sense. If the negatives are for silly reasons, I discount them. If they are for good reasons, then I tend to avoid the seller. Of course, if there is 99% positive and 1 negative, then I might buy even if the negative was deserved. Generally speaking, if you are not comfortable with someone, then move on.
I also recommend building a relationship with one or two sellers as opposed to trying to deal with ten of them. If you are a good customer, you will get better service from them. They will be more likely to help you if a problem comes up as they will want to keep your business.
Lastly, I would point out that while it is fine to be FRIENDLY with a seller, the seller is NOT your friend. He or she is a business partner. Sometimes you have to sever ties with a seller. Never purchase from someone just because you personally like them, or feel sorry for them. Business is business.
I know that may seem a bit harsh, but it is reality. Any relationships you make on DHgate are only valuable if they help you to achieve your goals.
Last edited by jeffweico; 07-18-2011 at 11:45 PM.
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